Receptionist
Manor Medical Practice
Bradford, BD8 9PB · Bradford, BD15 7WA
Salary
Negotiable
Contract
Permanent
Hours
Not specified
Closing date
25 September 2026
20 days left
Job description
We are looking for part time receptionists to be responsible for undertaking a wide range of reception duties and the provision of general support to ...
Duties can include but are not limited to, greeting, and directing patients, effective use of the appointment system, booking appointments, processing of information, and assisting patients as required. To act as the central point of contact for patients, the distribution of information, messages, and enquiries for the clinical team, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers.
The
following are the core responsibilities of the receptionist. There may be on
occasion, a requirement to carry out other tasks; this will be dependent upon
Factors such as workload and staffing levels
a.
Maintaining
and monitoring the practice appointment system
b.
Process
personal, telephone and e-requests for appointments
c.
Answer
incoming phone calls, transferring calls or dealing with the callers request
appropriately
d.
Front
desk duties, including correct procedure for arriving patients.
e.
Prescription
requests
f.
Signpost
patients to the correct service
g.
Initiating
contact with and responding to, requests from patients, team members and
external agencies
h.
Read
code data on SystmOne
i.
Photocopy
documentation as required
j.
Data
entry of new and temporary registrations and relevant patient information as
required
k.
Input
data into the patients healthcare records as necessary
l.
Direct
requests for information i.e., SAR, insurance / solicitors letters and DVLA
forms to the Medical Secretary.
m.
Manage
all queries as necessary in an efficient manner
n.
Carry
out system searches as requested
o.
Maintain
a clean, tidy, effective working area always
p.
Monitor
and maintain the reception area and notice boards
q.
Support
all clinical staff with general tasks as requested
We are a large training practice with teams comprising of clinical and non clinical staff, with the experience and knowledge to support the Practice.
Equality and Diversity
- Supporting the equality and diversity, and rights of patients, carers, and colleagues.
Personal Qualities
Essential
- Polite and confident
- Flexible and cooperative
- Motivated
- Forward thinker
- High levels of integrity and loyalty
- Sensitive and empathetic in distressing situations
- Ability to work under pressure
- Flexibility to work outside of core office hours
- Disclosure Barring Service (DBS) check
Qualifications
Essential
- Educated to GCSE level or equivalent
Desirable
- GCSE Mathematics & English (C or above)
- AMSPAR Receptionists Qualification
- NVQ Level 2 in Health and Social Care
Experience
Essential
- Experience of working with the general public
- Experience of administrative duties
- Experience of working in a health care setting
- SystmOne experience
Skills
Essential
- Excellent communication skills (written and oral)
- Strong IT skills
- Clear, polite telephone manner
- Competent in the use of Microsoft Office and Outlook packages
- SystmOne
- Effective time management (Planning & Organising)
- Ability to work as a team member and autonomously
- Good interpersonal skills
- Problem solving & analytical skills
- Ability to follow policy and procedure
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
4 September 2026
Last checked
5 September 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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