Receptionist (Florey Sexual Health Clinic)

The successful candidate will be a confident and reliable individual who is flexible and who adapts well to change.

This role will involve booking appointments, greeting patients, and carrying out an effective telephone triage booking service. You will be required to work individually and also within a team.

To be considered for this post you will need GCSE or an equivalent qualification in English and Mathematics and be computer literate.

Previous NHS experience is not required, but customer-facing experience is desired.

Reading sits on the river Thames and is served by great road and rail links to London, Oxford and Southampton. With excellent leisure and shopping facilities, and a thriving cultural scene, Reading is a wonderful place to live, work and play and provides excellent facilities for families, including some of the best state and private schools in the UK.

The CQC rated the care provided by the Royal Berkshire NHS Foundation Trust as Good.

Our Trust "CARE" values:Compassionate, Aspirational, Resourceful, Excellent, reflect the type of Trust we aspire to be and you can join our dedicated and talented staff to make this happen.

Education / Qualifications

Essential: - GCSE (or equivalent) or above in English Language and Maths; - Call centre experience; - Customer Care or acquired experience

Desirable: - Knowledge of Microsoft packages; - Computer Literacy courses

Experience

Essential: - Reception experience within a customer service setting; - Call centre experience; - Experience within an NHS administrative environment

Skills, Knowledge, Abilities