Receptionist / Administrator

To be

responsible for undertaking a wide range of administrative duties and the

provision of administrative support to the multidisciplinary team. Duties can

include but are not limited to, the processing of information (electronic and

hard copy) in a timely manner, liaising with multidisciplinary team members

and external agencies such as secondary care and community service providers and

in accordance with current policies, including the use of the electronic

referral service (ERS). Scanning, coding, summarising, dealing with telephone calls, booking/cancelling appointments.

following are the core responsibilities of the medical receptionist / administrator. There may

be on occasion, a requirement to carry out other tasks; this will be dependent

upon factors such as workload and staffing levels:

incoming and outgoing mail

and store records as required

documentation as required

emails on NHS.net

calling letters as requested

entry of new and temporary registrations and relevant patient information

of patient related documentation and attaching scanned documents to patients

healthcare records

referrals to external agencies such as secondary care

data into the patients healthcare records as necessary

GP2GP tasks

referrals using the electronic referral system (ERS)

requests for information i.e. SAR, insurance / solicitors letters and DVLA

forms

incoming e-test results, ensuring they are referred to the relevant clinician

code data on EMIS web

incoming phone calls, transferring calls or dealing with the callers request

appropriately

all administrative queries as necessary

a clean, tidy, effective working area at all times

appointments

all clinical staff with general administrative tasks as requested

In

addition to the primary responsibilities, the medical administrator may be

in audit as directed by the audit lead

meeting agendas and record the minutes of meetings

opening and closing procedures in accordance with the duty rota

required support the prescription team in the management of repeat

prescriptions, ensuring they are processed accurately and efficiently

The Practice has a list

size of approx 10,500. We are a friendly, aspirational and enthusiastic team. We are also a training practice. The

clinical team consists of 4 Partners, 4 Salaried GPs, 2 ARRS GPs, Paramedic, Mental Health Nurse, 2 Practice Nurses,1 Assistant Practitioner. Trainee Nurse Associate, Phlebotomists. The admin team

includes Practice Manager, Deputy Practice Manager, Team Leaders and a

compliment of administration and data personnel.

Dinas Lane Medical Centre is proud to be part of South and Central PCN which includes 11 practices. We work together to provide excellent care for our patient population.

Experience

Essential: - Knowledge of Emis Web.; - Knowledge of Docman 10.