Reception Team Lead
Derbyshire Community Health Services NHSFT
Creswell, S804HAView on map(opens Google Maps in a new tab)
Salary
£25,760 to £27,476
Contract
Permanent
Hours
Not specified
Closing date
27 October 2026
8 days leftJob description
DCHS General Practice Services is delighted to be recruiting four Reception Team Leaders, one for each of the following practices: Creswell & Langwith...
- Oversee the day-to-day work of the reception team, ensuring effective allocation and timely completion of tasks.
- Support the Deputy Practice Manager with staff recruitment, induction, training, development and retention.
- Promote a professional, inclusive and welcoming experience for all patients and service users.
- Ensure reception staff have appropriate time and support to complete mandatory training.
- Provide regular 1:1s, pastoral support, return-to-work meetings and appraisals for direct reports.
- Monitor and improve patient experience, providing support with access to services, appointment bookings and digital inclusion.
- Ensure the reception team delivers a safe, efficient, responsive and patient-focused service.
- Support the delivery of training for new and existing systems and processes.
- Provide hands-on reception support during periods of exceptional workload, as required.
- Work collaboratively with the Patient Participation Group (PPG) to ensure services remain responsive to patient needs
Please review the Job Description and Person Specification. To apply, please click APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.
As an employer and sponsor licence holder, to be able to provide sponsorship to overseas nationals via the Skilled Workerroute we must ensure that we adhere to the sponsorship requirements set by UK Visas and Immigration. After carefullyreviewing this role, we do not believe that this position meets the requirements for sponsorship. For details on eligibilitycriteria for a Skilled Worker visa, please follow this link to the gov.uk websiteSkilled Worker visa: Overview - GOV.UK(www.gov.uk)
Our purpose is to provide community health services to a patient population of over one million people in Derbyshire and Derby, as part of Joined Up Care Derbyshire.
We employ around 4,200 substantive staff, caring for patients in 11 community hospitals and more than 30 health centres, as well as in clinics, GP practices, schools, care homes and, increasingly, in people's own homes and via virtual consultations.
Essential
Essential: - Good standard of general education; - Experience in General Practice Reception/Administration
Desirable: - NVQ Level 4 of Management or equivalent
Experience and Knowledge Required
Essential: - Knowledge of Information Governance Policies and Procedures; - Knowledge of SystmOne GP system
Desirable: - Experience of training and supporting others
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
13 October 2026
Last checked
15 October 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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