Receipt and Delivery Assistant

'We care We communicate We collaborate We contribute'

'73.8% of this team would strongly recommend their organisation as an excellent place to work.' 'NHS Staff Survey 2024'

The successful candidate will have excellent customer service and communication skills as you will need to influence internal customers whilst building and maintain good relationships with both internal and external stakeholders.

To deliver a comprehensive Receipt & Delivery service ensuring orders are correctly receipted on the Trust systems in a timely manner to allow for invoices to be paid without delay.

To provide scheduled and emergency deliveries for goods across the Trust to prevent delays or cancelations to clinics/procedures.

To keep and maintain accurate records for goods received/delivered/returned for traceability purposes.

Initial acceptance of orders delivered into Receipt & Delivery, ensuring quantity of parcels/pallets on couriers records matches the amount delivered. Any shortage or damage should be noted on couriers records and the procurement buying team informed.

Orders with special requirements, i.e. containing temperature controlled items, next day and timed deliveries, etc. are to be dealt with urgently, and goods delivered as soon as possible .

Check correct goods are received and accurately receipt purchase orders into the Trust systems. Any discrepancies need to be promptly reported to the procurement buying team.

Liaise with Receipt & Delivery Supervisor / Procurement Team regarding any issues or queries with orders/returns.

Ensure all goods are delivered in a timely manner in line with any agreed delivery schedules. Goods from NHS Supply Chain need to be delivered as soon as possible to allow wards/departments sufficient time for reporting discrepancies.

Please refer to the Job Description for further details

Milton Keynes University Hospital, in proud partnership with the University of Buckingham, is a University Teaching Hospital committed to advancing patient care through cutting-edge research and education. With a "Good" rating from the CQC and significant investment underway, this is an exciting time to join our team and grow your career.

As a medium sized general hospital, we provide a full range of general medical and surgical services, including a busy Emergency Department, Maternity, and Paediatrics. As the population of our city and surrounding areas continues to grow rapidly, we are expanding and enhancing our facilities to meet rising demand and improve access to care for all our communities.

We are also proud to offer a growing portfolio of specialist services. In January 2025 we opened our state-of-the-art Radiotherapy Centre, bringing advanced cancer treatment closer to home. Our services also include neonatology, specialist surgical care, and a wide range of diagnostics, supported by the new Community Diagnostic Centre at Whitehouse Health Centre. We have just opened the Oak Wards - a new ward block featuring two 24-bed wards.

Further investment is underway, including the recently approved Women and Children's Centre, set to open by 2030.

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For further information about Milton Keynes please visit - Visit Milton Keynes

Qualifications and knowledge

Experience

Essential: - NHS Experience; - Use of manual handling equipment; - Previous Receipt & Delivery/Stores experience

Skills

Personal and people development

Essential: - Customer focused.; - Methodical with excellent attention to detail.

Specific requirements

Essential: - The job involves a significant level of manual handling in a wide variety of storage areas therefore a high degree of mobility is necessary