Radiotherapy Aide

To carry out in a responsible and efficient way the provision of reception duties & clerical support to the radiotherapy department.

Provide patient support as appropriate to assist the patient pathway.

Be able to work flexible hours to support effective service provision.

For further information please refer to the job description and personal specification

Provide friendly and professional reception of patients and their escorts.

Record the attendance of patients in the appointment system.

Make bookings for radiotherapy treatments in collaboration with the radiographic staff.

Arrange patients appointments and provide summary and assist in arranging hospital transport and outpatient clinic appointments as required.

As a Radiotherapy Aide, you will be a valued member of the radiotherapy team, providing essential administrative, clerical, and reception support. You will help ensure our department remains safe, welcoming, and well-organised while delivering an excellent experience for patients attending treatment.

Often one of the first people our patients meet, you will be a warm and approachable presence, helping to create a positive and reassuring environment during what can be a challenging time in their lives.

What we're looking for

Organised, efficient, and able to work effectively in a busy environment

Friendly, approachable, and committed to excellent patient care

An excellent communicator with strong interpersonal skills

IT literate and confident using digital systems

Interested in working within a healthcare setting that combines compassionate care with advanced technology

We welcome applications from part-time candidates. The department's routine working hours are Monday to Friday, although there are a small number of weekend shifts each year, which are planned and agreed in advance.

Find Out More

If you would like to discuss the role or find out more about joining our team, please contact:

Sarah Armstrong

sarah.armstrong@rmh.nhs.ukJoin us and become part of a team that makes a real difference to the lives of people affected by cancer every day.

The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals - one in Chelsea, London, and one in Sutton, Surrey - as well as a Medical Daycare Unit in Kingston Hospital.

At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.

At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.

Education/Qualifications

Essential: - General education to GCSE Grade 4 or above or equivalent; - GCSE English Language & Mathematics Grade 4 or above or equivalent

Desirable: - Level 3 (or higher) education or training

Experience

Essential: - Have experience of working in client facing roles; - Experience of working with computer systems to manage bookings or similar.

Desirable: - Evidence of previous admin and clerical roles; - Experience in hospital environment

Skills/Ability/Knowledge

Circumstances

Skills/Ability/Knowledge

Essential: - Good interpersonal skills with particular ability to liaise effectively with multidisciplinary team members using both written and spoken English

Circumstances