Radiotherapy Administrative Assistant

• Prepare and manage patient records and clinical documentation to support radiotherapy services.
• Schedule, amend and manage patient appointments using electronic patient management systems.
• Book radiotherapy follow-up appointments and other associated appointments as required.
• Request and collate relevant clinical information, including pathology, histology and radiology reports.
• Ensure accurate patient data entry and maintenance of electronic records using PMS, EPR and MOSAIQ systems.
• Provide a professional and patient-focused service when responding to telephone and email enquiries.
• Arrange transport and interpreter bookings as required.
• Liaise with radiographers, clinicians, medical secretaries and other healthcare professionals to support patient pathways.
• Provide reception cover when required, assisting patients and visitors attending the department.
• Maintain accurate administrative records and support efficient patient pathway management.
• Undertake general administrative duties including filing, scanning, data entry and document management.
• Support the smooth running of the department by maintaining stock levels and assisting with routine administrative processes.
• Work flexibly across the Berkshire Cancer Centre as required, including occasional support at the Bracknell Radiotherapy Unit.
• Contribute to a positive patient experience by providing a professional, courteous and compassionate service at all times.

Essential

• Maths GCSE or equivalent
• English GCSE or equivalent
• Previous NHS/ Healthcare Administrative experience
• IT Skills

Desirable

• A Levels/ Higher qualifications or equivalent
• Radiotherapy or cancer specific experience

Essential

• Interpersonal and Customer service skills
• Verbal and Written English skills