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Quality Improvement Care Coordinator (Clinical)

Hastings & Rother Healthcare

St. Leonards-on-sea, TN37 6BG · Hastings, TN34 3DW · St. Leonards-on-sea, TN38 9PA

Salary

£25,810 to £30,444

Contract

Permanent

Hours

Not specified

Closing date

1 September 2026

1 days left

Job description

Are you a HCA looking for a new career path? Have experience working in General Practice? Want to be part of a rapidly growing organisation? Thrive in...

Based within the Quality Improvement

Team (QIT), you will play a pivotal role in helping the Practice deliver high

quality, outcome-focused care. You will take ownership of allocated patient

recall pathways and lead or support a range of clinics, including PSA

monitoring, Diabetes Year of Care reviews, Severe Mental Illness (SMI) health

checks, as well as contributing to joint heart failure review clinics.

This role offers a true blend of clinical

and non-clinical responsibilities. Alongside data-led recall and quality

improvement activity, you will deliver hands-on HCA-led care, carrying out

elements of Diabetes Year of Care reviews and SMI physical health checks in

line with national guidance and practice protocols.

You will also be an integral part of the

teams ad-hoc clinics, which are developed in response to ongoing

reviews of QOF targets and performance. Working closely with GPs,

nurses, and the wider multidisciplinary team, you will help ensure timely

patient reviews, accurate data capture, and effective engagement.

Through proactive collaboration and

intelligent use of practice and patient-level data, youll help improve

outcomes for people living with long-term conditions while supporting the

Practice to achieve QOF and locally commissioned services and meet its

contractual and performance objectives.

The primary goal of this role is to collaborate closely with the Quality Improvement Team (QIT) to evaluate, enhance, and continuously monitor the Practice's systems. This is aimed at optimising revenue generation and improving patient outcomes. By leveraging both Practice and patient data, the role seeks to boost overall performance, enabling the Practice to achieve its objectives and enhance healthcare delivery to its patient base. Additionally, the role entails conducting specialised clinics focused on the management of Long-Term Conditions (LTCs), emphasising comprehensive and effective patient care.

Please see attached for full job description

Hastings & Rother Healthcare (HRH) consists of three GP practices within Hastings and St Leonards. We are an organisation that is rapidly expanding and we currently cover the largest patient population in Hastings & St Leonards.

We reserve the right to close this advertisement early if we receive a high volume of applications

HRH monitor the use of AI during the recruitment process. If it is apparent that you have used AI to complete the application, you may be asked about this prior to shortlisting in order to determine if your application should progress.

Qualifications

Essential

  • Care Certificate
  • Minimum requirement of GCSEs A-D including a C in English or equivalent.

Knowledge and Skills

Essential

  • Knowledge of general office procedures
  • The ability to respond to appropriate requests for assistance, maintaining confidentiality whenever necessary
  • Be able to work under pressure and have clear systems or strategies in order to prioritise workload
  • The ability to be patient, caring, calm and empathetic

Desirable

  • Knowledge of EMIS
  • Working knowledge of chronic disease or conditions such as heart disease, COPD, diabetes and their management
  • Awareness of co-morbidities in Long Term Conditions

Experience

Essential

  • Previous experience of working in general practice
  • Experience of working in a busy office environment IT literacy including excellent proficiency in word processing, excel and data entry
  • Experience of managing and prioritising multiple tasks
  • Experience in working as a member of a team

Desirable

  • Experience/competence in: dementia screening, blood pressure checks and venepuncture

How to apply

Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.

Provenance

Source

NHS Jobs

First seen

18 August 2026

Last checked

20 August 2026

Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.

About the employer

HRH
Hastings & Rother Healthcare

NHS organisation

This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.

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