Quality Improvement Care Coordinator (Clinical)
Hastings & Rother Healthcare
St. Leonards-on-sea, TN37 6BG · Hastings, TN34 3DW · St. Leonards-on-sea, TN38 9PA
Salary
£25,810 to £30,444
Contract
Permanent
Hours
Not specified
Closing date
1 September 2026
1 days left
Job description
Are you a HCA looking for a new career path? Have experience working in General Practice? Want to be part of a rapidly growing organisation? Thrive in...
Based within the Quality Improvement
Team (QIT), you will play a pivotal role in helping the Practice deliver high
quality, outcome-focused care. You will take ownership of allocated patient
recall pathways and lead or support a range of clinics, including PSA
monitoring, Diabetes Year of Care reviews, Severe Mental Illness (SMI) health
checks, as well as contributing to joint heart failure review clinics.
This role offers a true blend of clinical
and non-clinical responsibilities. Alongside data-led recall and quality
improvement activity, you will deliver hands-on HCA-led care, carrying out
elements of Diabetes Year of Care reviews and SMI physical health checks in
line with national guidance and practice protocols.
You will also be an integral part of the
teams ad-hoc clinics, which are developed in response to ongoing
reviews of QOF targets and performance. Working closely with GPs,
nurses, and the wider multidisciplinary team, you will help ensure timely
patient reviews, accurate data capture, and effective engagement.
Through proactive collaboration and
intelligent use of practice and patient-level data, youll help improve
outcomes for people living with long-term conditions while supporting the
Practice to achieve QOF and locally commissioned services and meet its
contractual and performance objectives.
The primary goal of this role is to collaborate closely with the Quality Improvement Team (QIT) to evaluate, enhance, and continuously monitor the Practice's systems. This is aimed at optimising revenue generation and improving patient outcomes. By leveraging both Practice and patient data, the role seeks to boost overall performance, enabling the Practice to achieve its objectives and enhance healthcare delivery to its patient base. Additionally, the role entails conducting specialised clinics focused on the management of Long-Term Conditions (LTCs), emphasising comprehensive and effective patient care.
Please see attached for full job description
Hastings & Rother Healthcare (HRH) consists of three GP practices within Hastings and St Leonards. We are an organisation that is rapidly expanding and we currently cover the largest patient population in Hastings & St Leonards.
We reserve the right to close this advertisement early if we receive a high volume of applications
HRH monitor the use of AI during the recruitment process. If it is apparent that you have used AI to complete the application, you may be asked about this prior to shortlisting in order to determine if your application should progress.
Qualifications
Essential
- Care Certificate
- Minimum requirement of GCSEs A-D including a C in English or equivalent.
Knowledge and Skills
Essential
- Knowledge of general office procedures
- The ability to respond to appropriate requests for assistance, maintaining confidentiality whenever necessary
- Be able to work under pressure and have clear systems or strategies in order to prioritise workload
- The ability to be patient, caring, calm and empathetic
Desirable
- Knowledge of EMIS
- Working knowledge of chronic disease or conditions such as heart disease, COPD, diabetes and their management
- Awareness of co-morbidities in Long Term Conditions
Experience
Essential
- Previous experience of working in general practice
- Experience of working in a busy office environment IT literacy including excellent proficiency in word processing, excel and data entry
- Experience of managing and prioritising multiple tasks
- Experience in working as a member of a team
Desirable
- Experience/competence in: dementia screening, blood pressure checks and venepuncture
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
18 August 2026
Last checked
20 August 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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