Quality & Compliance Auditor

• Plan, undertake, document and report on audits and quality improvement projects across clinical, non-clinical and information governance areas.
• Investigate and observe working practices across St Helena and its subsidiaries.
• Support systematic assurance of non-clinical compliance activity, including governance records, incidents, complaints, risks, records of processing and other Sentinel modules.
• Undertake thematic reviews and investigative audit work to identify issues early and strengthen organisational learning, improvement and resilience.
• Work with the Commercial Quality, Risk and Compliance Lead to conduct quarterly information governance walkthroughs across all areas of St Helena.
• Present audit findings and reports to staff, managers and governance groups as needed.
• Contribute to monthly and quarterly reporting.
• Support St Helena users with day-to-day Sentinel tasks.
• Support the quality assurance of Sentinel records and related governance information, including data quality checks, record correction and follow-up of actions.
• Assist with the drafting and updating of governance documentation, such as policies and procedures.
• Provide additional audit and assurance capacity to support the Quality and Compliance Department and the Commercial Quality, Risk and Compliance Lead.
• Provide annual leave cover to the Clinical Quality Lead.
• Be aware of and follow all necessary infection control practice when entering clinical areas, for example carrying out hand washing.

• Group Pension Plan for non NHS Pension Staff
• Employee Assistance and Wellbeing support
• We cover the cost of your DBS Check and the periodic renewal
• Free on site parking
• Subsidised dining and complimentary drinks

Essential

• Experience of undertaking administrative, audit, quality assurance, compliance or governance-related work, either in employment or as part of academic study.

Desirable

• Experience of working with records, actions, reports or systems where accuracy, consistency and follow-up are important.
• Experience of working in health, social care, charity, regulatory or compliance environments

Essential

• Able to communicate clearly and professionally with staff and managers, both verbally and in writing.

Desirable

• Experience of report drafting and writing recommendations.
• Experience of presenting findings or reports to meetings or large groups.

Essential

• Three relevant A Levels at C or above.

Desirable

• Degree (2:1 or above) in a relevant subject, including quantitative research.
• Audit, quality improvement, governance, compliance or data protection qualification or training.

Essential

• Accurate, organised and methodical, with good attention to detail and a commitment to improving quality and compliance.
• Able to apply a logical, systems-based approach to problem solving.
• Able to work proactively, independently and collaboratively, maintaining confidentiality and handling sensitive information appropriately.

Desirable

• Enthusiasm for digital technology and applying it to working practices.

Essential

• Demonstrable, strong numeracy and literacy.
• Good IT skills, including use of Microsoft Office and confidence using electronic systems and databases. Strong Microsoft Excel skills.
• Able to gather, review and interpret information accurately, identifying themes, gaps and areas for improvement.

Desirable

• Knowledge of quality governance systems, audit methodology, information governance or regulatory assurance.