Quality Assurance Manager

• Define the appropriate testing methodologies and tools, including automated, manual, regression, performance, and security testing, to meet project and programme requirements.
• Oversee resource allocation, capacity planning, and performance management within the QA team.
• Develop risk mitigation strategies and coordinate with other senior leadership to ensure that potential impacts are well understood and managed.

• Manage and lead the Quality Assurance team to ensure that all products, services, and systems meet or exceed customer expectations and industry standards.
• To develop and implement the Trust's Data Quality and Assurance Strategy and the Data Assurance Programme in accordance with both national initiatives and local requirements to improve data quality.
• To develop, agree and monitor Data quality indicators and Data quality issues in support of the DQ and assurance strategy.
• To assess, prioritise and formulate solutions to DQ issues and negotiate realistic and effective implementation of those actions.
• To act as the Trust expert in data quality by applying in depth knowledge of internal and external data requirements, data flows and impact.
• To ensure the establishment and effective functioning of DQ groups and committees as set out in the DQ strategy.
• To establish effective DQ groups and committees as set out in the DQ strategy including engaging Executive Directors and other senior staff.

Essential

• Proven experience leading and developing QA/testing teams delivering large-scale programmes in complex digital environments, with accountability for QA governance, service delivery, performance, and risk and issue management.
• Demonstrable ability to influence senior clinical, operational, and digital stakeholders, resolve competing priorities and conflicts, and secure commitment to change.

Desirable

• Experience leading continuous improvement of QA processes, tools, and team capability, and developing and monitoring data quality indicators to identify, prioritise, and resolve data quality issues. NHS-relevant leadership or management qualification.

Essential

• Proven experience leading testing within large-scale transformation programmes. Strong knowledge of EPR testing methodologies, including UAT, integrations, data migration, security, controls, and go-live readiness.

Essential

• Coordinate test planning, environments, data, resources, and execution activities across multiple workstreams. Drive defect management, triage, resolution, and reporting to ensure issues are effectively addressed.