Quality and Safety Nursing Professional Manager

• Provide operational and professional leadership to Children's Continuing Care staff.
• Support the assessment, review and commissioning of care packages for children and young people with complex health needs.
• Ensure compliance with the National Framework for Children and Young People's Continuing Care and associated NHS policies.
• Manage staff performance, wellbeing, supervision and development.
• Provide expert advice and guidance relating to complex case management and eligibility processes.
• Lead on quality assurance, governance, risk management and service improvement initiatives.
• Develop effective partnerships with local authorities, education providers, acute services, community services and independent sector providers.
• Support service transformation and continuous improvement across the All Age Continuing Care Service.
• Contribute to workforce planning, recruitment and staff development activities.

Essential

• Current or recent demonstrable experience of direct line management of clinical staff. (including PDRs 121s etc).
• Experience in managing stakeholders, taking account of their levels of influence and particular interests.
• Experience of working within a relevant Clinical or professional setting.
• Experience of preparing reports and correspondence at senior management team level.
• Experience of managing risks, identifying issues and reporting.
• Thorough understanding and knowledge of the theoretical underpinnings and the practical application of the National Framework for NHS Continuing Healthcare and NHS-funded Nursing Care.
• Understanding of public sector.
• Previous experience in similar role in a healthcare or public sector environment.
• An in depth understanding of the health and social care environment and roles and responsibilities within it.

Essential

• Well-developed data analysis and interpretation skills involving highly complex data, with good analytical and problem-solving skills.
• Clear communicator with excellent verbal, written and presentation skills; capable of constructing and delivering clear ideas and concepts concisely and accurately to a diverse and varied range of audiences, consisting of internal and external stakeholders.
• Ability to analyse very complex issues where material is conflicting and drawn from multiple sources.
• Capable of constructing and delivering clear ideas and concepts concisely and accurately to a diverse and varied range of audiences, consisting of internal and external stakeholders.
• Demonstrated capabilities to manage own workload and make informed decisions in the absence of required information, working to tight and often changing timescales.
• Communication of complex matters and management of difficult situations, requiring persuasion and influence.
• Advanced working knowledge and proficiency in all Microsoft Office packages (e.g. word processing, spreadsheets, e-mail and internet use).
• Attention to detail combined with the ability to extract key messages from a critical analysis of complex material.
• Excellent stakeholder management skills.
• Ability to build relations with internal and external partners which are critical in securing the strategic objectives of the team.
• Able to deal with challenging people and to manage confidential and sensitive information.
• Independent thinker with demonstrated good judgement, problem-solving and analytical skills.

Essential

• Adaptability, flexibility and ability to manage uncertainty and change.
• Fosters good working relationships and values difference.
• Compassionate leader.
• Works well with others, is positive and helpful, listens, involves, respects and learns from the contribution of others.
• An ability to maintain confidentiality and trust.
• Commitment to continuing professional development.
• Ability to take decisions on difficult and contentious issues, where they may be a number of courses of action and where conflict may be a potential outcome.

Essential

• Required to have a Nurse Registration/Professional Registration.
• Educated to a degree level or equivalent level of experience of working at a similar level in specialist area.
• Further training or significant experience to post-graduate diploma or equivalent level in management.
• Registration with relevant professional body and holder of a recognised clinical or professional qualification.
• Evidence of continued professional development.