Project Manager

• Providing strategic and operational oversight of multiple projects, ensuring delivery against agreed objectives, milestones and outcomes.
• Leading and supporting a team of Project Officers, allocating workloads and promoting effective project delivery.
• Overseeing programmes including OPIP, the Neighbourhood Clinical Leadership Programme and the Left Shift programme.
• Working collaboratively with PCNs, GP practices, clinical leads, commissioners and wider partners to support service transformation and pathway redesign.
• Developing and maintaining project plans, budgets, resource plans, risk registers and governance arrangements.
• Monitoring progress, managing risks and dependencies, resolving delivery challenges and escalating issues appropriately.
• Preparing performance reports, funding updates and business cases, ensuring effective use of resources.
• Championing digital project management systems, including monday.com, and identifying opportunities for innovation and continuous improvement.

• Lead the planning, coordination and delivery of allocated projects, ensuring milestones, deliverables and deadlines are achieved.
• Develop and maintain project plans, timelines, workstreams and delivery schedules.
• Monitor progress, identify delays and risks, and implement appropriate actions.
• Ensure projects remain aligned with agreed objectives, contractual requirements and organisational priorities.
• Provide regular progress updates and reports to the Operations Manager and senior leadership team.

• Provide day-to-day management, guidance and support to Project Officers.
• Allocate work, monitor workloads and ensure effective use of resources.
• Support staff development, performance and collaborative working.
• Promote a positive, accountable and solutions-focused team culture.

• Coordinate delivery across OPIP, Left Shift and the Neighbourhood Clinical Leadership Programme.
• Work with clinical leads and delivery partners to translate programme requirements into practical implementation plans.
• Support the development and implementation of new services and pathways across primary and community care.
• Monitor programme outcomes, identify improvement opportunities and support delivery against agreed targets.

• Maintain project documentation, risk registers, action logs and decision records.
• Ensure appropriate governance and reporting arrangements are in place.
• Identify and escalate risks, issues and dependencies.
• Monitor performance against agreed milestones, budgets and outcomes.
• Support the preparation of reports, papers and updates for meetings and programme boards.

• Support project budget management and monitor expenditure against allocated resources.
• Identify potential financial pressures and escalate concerns.
• Work with finance colleagues to support accurate forecasting and reporting.
• Ensure resources are used effectively and provide value for money.

• Build effective working relationships with PCNs, GP practices, the ICB, clinical leads, providers and other delivery partners.
• Coordinate meetings, workshops and project discussions, ensuring actions are recorded and followed up.
• Communicate project progress, challenges and decisions clearly.
• Encourage collaboration and shared ownership across partner organisations.

• Use project management systems, including monday.com, to maintain accurate project information and provide oversight of delivery.
• Identify opportunities to improve processes, systems and ways of working.
• Support the development of consistent project management approaches across PCNA.

• Effective delivery of projects against agreed plans, milestones and budgets.
• Clear oversight of progress, risks, issues and dependencies.
• Effective leadership and coordination of Project Officers.
• Achievement of agreed programme outcomes and reporting requirements.
• Positive stakeholder relationships and effective partnership working.
• Accurate project records and effective use of project management systems.
• Identification and implementation of service and operational improvements.

• Maintain confidentiality and comply with information governance and data protection requirements.
• Follow organisational policies and procedures, including health and safety and safeguarding.
• Promote equality, diversity and inclusion in all aspects of the role.
• Undertake relevant training and professional development.
• Carry out other reasonable duties appropriate to the responsibilities and level of the post.

Essential

• Relevant qualification in project management, programme management, business management or equivalent demonstrable experience.
• Substantial experience of managing projects or workstreams involving multiple stakeholders, competing priorities and defined delivery objectives.
• Knowledge of project management methodologies, governance arrangements, risk management and performance reporting.
• Understanding of service transformation, implementation planning and organisational change.
• Experience of developing project plans, monitoring milestones and reporting progress against agreed objectives.

Desirable

• A recognised project management qualification, such as PRINCE2, APM or an equivalent methodology.
• Experience working within the NHS, primary care, integrated care systems or a comparable health and care environment.
• Knowledge of PCNs, general practice operations and NHS commissioning and provider arrangements.

Essential

• Experience of leading the mobilisation and implementation of complex projects or transformation initiatives.
• Experience of coordinating multiple projects, workstreams or interdependent activities.
• Experience of managing and supporting staff, including setting objectives, allocating work and monitoring performance.
• Experience of working collaboratively with senior stakeholders and multidisciplinary teams.
• Experience of managing risks, resolving implementation challenges and escalating issues appropriately.
• Experience of budget monitoring, resource planning and delivery reporting.
• Experience of preparing clear written reports, project documentation and presentations.
• Experience of implementing new processes, systems or ways of working and supporting their adoption.

Desirable

• Experience of service redesign, pathway transformation or shifting appropriate activity from secondary to primary care.
• Experience of managing externally funded programmes and associated contractual reporting requirements.
• Experience of digital transformation, implementation of new systems or data-led service improvement.
• Experience of working with clinical leaders and supporting clinically led transformation programmes.
• Experience of evaluating digital products, developing business cases or implementing technology to improve operational efficiency.