Primary Care Network Manager

• Support the delivery of the PCN's strategic objectives and operational plans.
• Work collaboratively with the Clinical Director and member practices to identify opportunities for service development, transformation, and innovation.
• Lead the implementation of national, regional, and local NHS initiatives.
• Promote collaborative working and foster strong partnerships across practices and healthcare providers.
• Identify opportunities to improve patient outcomes, access to services, and operational efficiency.

• Manage the day-to-day operational functions of the PCN.
• Coordinate PCN meetings, working groups, and stakeholder engagement activities.
• Ensure the effective delivery of PCN services, projects, and programmes.
• Monitor key performance indicators (KPIs) and support practices in achieving contractual and performance requirements.
• Develop and maintain project plans to ensure objectives are delivered within agreed timescales.

• Develop, monitor, and report on PCN budgets and financial performance.
• Manage funding streams, including the Additional Roles Reimbursement Scheme (ARRS).
• Prepare financial reports, business cases, and investment proposals.
• Ensure appropriate governance, accountability, and financial control arrangements are maintained.
• Support practices in maximising available funding opportunities.

• Support the recruitment, onboarding, and integration of PCN-employed staff.
• Lead workforce planning and organisational development initiatives.
• Promote staff development, training, and continuous learning opportunities.
• Facilitate effective multidisciplinary team (MDT) working across the network.
• Support the development of new roles and service models to meet population health needs.

• Ensure compliance with NHS policies, regulations, and contractual obligations.
• Maintain robust governance frameworks, risk registers, and assurance processes.
• Support quality improvement programmes and patient safety initiatives.
• Prepare reports, papers, and updates for the PCN Board and relevant stakeholders.
• Ensure compliance with information governance, data protection, and employment legislation.

• GP Practices
• North East and North Cumbria Integrated Care Board (ICB)
• Community Health Services
• Mental Health Services
• Local Authorities
• Voluntary, Community and Social Enterprise (VCSE) Organisations
• Patient Participation Groups (PPGs)
• NHS England and other relevant healthcare partners

Essential

• Commitment to improving patient care and population health outcomes.
• Integrity, professionalism, and accountability.
• Collaborative and inclusive leadership.
• Innovation and continuous improvement.
• Respect for colleagues, patients, and partner organisations.

Essential

• Educated to degree level or equivalent experience.
• Experience of operational or project management within healthcare or a related sector.
• Strong leadership, organisational, and stakeholder management skills.
• Experience of managing budgets and financial reporting.
• Excellent written and verbal communication skills.
• Experience of working with multiple stakeholders and building effective partnerships.
• Ability to manage competing priorities and deliver outcomes within deadlines.
• Strong analytical and problem-solving skills.

Desirable

• Experience working within Primary Care Networks, GP practices, or the NHS.
• Knowledge of NHS contracts, commissioning arrangements, and primary care policy.
• Experience of workforce planning and organisational development.
• Project management qualification or equivalent experience.
• Understanding of quality improvement methodologies.