Practice Receptionist

The main duties will include providing a friendly and professional reception service to patients, answering telephone calls, dealing with patient enquiries, booking appointments and undertaking general administrative duties. The post holder will be responsible for handling confidential patient information appropriately and supporting the smooth day-to-day running of the practice.

The post holder will be responsible for providing an efficient reception service and supporting the day-to-day administrative running of the practice.

We are a friendly GP practice providing primary care services to our local community. Our team is committed to delivering a caring, professional and patient-focused service, ensuring patients are treated with dignity, respect and confidentiality. We work together to provide a welcoming and supportive environment for both patients and staff.

Experience

Essential: - No previous experience required, provided the candidate demonstrates the essential skills and attributes outlined in the person specification.

Desirable: - Previous experience working within primary care.; - Experience in a reception or administrative role.; - Experience using EMIS clinical systems.

Qualifications

Essential: - GCSEs or equivalent qualifications.

Desirable: - Previous training or qualifications in reception, administration or customer service.