Practice Pharmacy Technician (ARRS)

Reporting to the Lead Clinical Pharmacist and Senior Pharmacy Technician, you will play a key role in supporting medicines

optimisation, medication safety, repeat prescribing systems and patient care

within the practice multidisciplinary team.

Working closely with GPs, clinical pharmacists, pharmacy

technicians, nurses, Physicians Associates and administrative colleagues, you will help

ensure the safe, effective and cost-efficient use of medicines across our

patient population.

This is an in-person role, you will be based with your colleagues in our Pharmacy Office.The main

duties of this role will involve dealing with the prescribing queries arriving

from patients to support the GPs and Practice Pharmacists. The Pharmacy Technician will need to be committed to improving health and putting

patients first. Key qualities are the ability to build effective relationships

with patients, GPs, nurses, community pharmacists, hospital and practice staff,

and to work flexibly and effectively as part of a team. Demonstrable general

pharmaceutical skills and knowledge in core areas, including Long Term

Conditions, together with a good understanding of general practice are

Post Title: Practice Pharmacy Technician

Location: Bridgewater Surgeries

Salary: Dependent on experience

Working Hours

37.5 hours PW Full time

Reports to: Lead Clinical Pharmacist

To support the Clinical Pharmacists to ensure the delivery of safe, effective and efficient

systems for repeat prescribing, medicines optimisation, reducing medicines

waste and maximising patient outcomes.

To assist with repeat prescribing of ongoing

medications.

To undertake medicines reconciliation in

accordance with practice protocols and to update patients medical records /

prescribing accordingly.

To support the achievement of the practices

prescribing Quality and Outcomes Framework targets, under the supervision of the Lead Clinical Pharmacist and Lead GP for Medicine Management.

To provide advice to GPs, staff and patients in

changes to prescribing to support the improvement of prescribing safety,

quality and cost effectiveness.

To participate in medication audits.

To assist in the appropriate monitoring and

management of prescribing budgets and to liaise with the local medicines management

team.

To prepare evidence based resources and

information to support the implementation of rational cost-effective

prescribing.

To support the Pharmacists to provide medication reviews, patient information leaflets,

medicine awareness; and to undertake community visits as appropriate.

To take a proactive approach to the safe

handling of prescriptions, including assessment of risk and making

recommendations for improvement.

To respond to medication queries from patients

and staff in a professional manner referring to the appropriate GP in

accordance with practice protocols.

To advise on the sourcing and safe management of

medicines as appropriate

To assist in the submission of claims for

personally administered drugs as required.

Be responsible for the organisation, planning

and of own workload to meet set deadlines.

To deal with medication related queries from

reception staff and patients.

Responsibility for administration

Other duties and

responsibilities to be undertaken may include any or all the items in the

Taking messages and passing on information as

appropriate.

Computer data entry/data allocation and

collation, processing and recording information in accordance with practice

procedures.

Initiating contact with and responding to

requests from patients, other team members and associated healthcare

professionals and providers.

Helping to keep all practice areas tidy and free

from obstructions and clutter.

Helping to maintain a

positive, patient focussed culture.

Helping to maintain a

positive, supportive culture across the whole of the practice team.

Any other duties

commensurate with this position.

Duties will vary from time to

time under the direction of the Partners / Practice Manager dependent on

current and evolving practice workload and staffing levels.

Patient services

To provide medication review services to

patients via clinics in the practice, and where required on domiciliary visits

and in residential and nursing homes, and to deliver pharmaceutical care plans

that maximise cost-effective prescribing and improve the quality of patient

care.

To present at patient group meetings or other

appropriate events to give advice on the appropriate use of medicines.

To produce patient information leaflets and

posters and run medicine awareness projects throughout the year.

Assist Partners with the appropriate monitoring

and management of their prescribing budgets.

To prepare evidence based resources and

information to support the medicine management team and all other relevant

health professionals in the implementation of rational cost-effective

prescribing.

To help plan, develop and support the

introduction of new working processes within the practice to optimise the

quality of prescribing.

The post-holder should recognise

the importance of effective communication within the team and will strive to:

Communicate effectively with other team members.

Communicate effectively with patients and

carers.

Recognise peoples needs for alternative methods

of communication and respond accordingly.

The post-holder will assist in

promoting and maintaining their own and others health, safety and security as

defined in the practice Health & Safety Policy, the practice Health &

Safety Manual, and the practice Infection Control policy and published

Using personal security systems within the

workplace according to Practice guidelines Identifying the risks involved in

work activities and undertaking such activities in a way that manages those

risks

Making effective use of training to update

Using appropriate infection control procedures,

maintaining work areas in a tidy and safe way and free from hazards

Actively reporting of health and safety hazards

and infection hazards immediately when recognised

Keeping own work areas and general / patient

areas generally clean, assisting in the maintenance of general standards of

cleanliness consistent with the scope of the job holders role

Undertaking periodic infection control training

(minimum annually)

Reporting potential risks identified

While seeking treatment, patients entrust us

with, or allow us to gather, sensitive information in relation to their health

and other matters. They do so in confidence and have the right to expect that

staff will respect their privacy and act appropriately.

In the performance of the duties outlined in

this job description, the post-holder may have access to confidential

information relating to patients and their carers, practice staff and other

healthcare workers. They may also have access to information relating to the

practice as a business organisation. All such information from any source is to

be regarded as strictly confidential.

Information relating to patients, carers,

colleagues, other healthcare workers or the business of the practice may only

be divulged to authorised persons in accordance with the practice policies and

procedures relating to confidentiality and the protection of personal and

sensitive data.

Personal/Professional Development

The post-holder will

participate in any training programme implemented by the practice as part of

We are a forward-thinking, high-achieving, partner-led GP group practice, with patient care at the heart of everything we do. As a training practice with a long history of undergraduate and postgraduate education, we offer a supportive environment where you can develop your skills and contribute to excellent patient care.

You will work alongside our Clinical Pharmacists and wider practice team to support the safe and effective use of medicines.

Qualifications

Experience

Essential: - Minimum 2 years post-qualification experience as a Pharmacy Technician

Desirable: - Experience within General Practice or Primary Care Networks; - Experience using SystmOne clinical system