Practice Manager's Administrator

The Practice Manager's Administrator will provide day-to-day administrative support to the Practice Manager and wider management team.

The role includes managing correspondence and diaries, maintaining records and policies, preparing documents and spreadsheets, monitoring deadlines and supporting meetings. The post holder will also assist with management information, internal systems and other administrative tasks required for the smooth running of the practice.

Full details of the role are included in the job description below

following are the core responsibilities of the Practice Manager's Administrator.

There may be on occasion, a requirement to

carry out other tasks; this will be dependent upon factors such as workload and

staffing levels.

Maintenance

of Practice Management archive system.

Photocopy

and scan documents as required.

Answer

incoming phone calls, transferring calls or dealing with the callers request

appropriately to support the Practice Manager.

Practice Manager diary and provide admin support in preparation for meetings.

Manage the Practice Manager's emails during periods of absence forwarding to

appropriate staff member or responding.

all administrative queries as necessary.

Carry

out system searches as requested.

Manage

NMG Policy database review existing policies and update in conjunction with

Practice Manager, senior management and HR.

Issue updates and new policies to

all staff when approved and required.

Create

and maintain log of Practice subscriptions, insurance policies, service level

agreements.

Providing information to Practice Manager in a timely manner.

Maintain

a clean, tidy, effective working area at all times.

Support

Practice Manager with general administrative tasks requested, including

information gathering, to assist where required.

Manage

Duty Manager Rota.

Order

and distribute staff uniforms as and when required.

TeamNet introductory emails issued to develop further by regular

maintenance, updating staff profiles, adding complaints, SEAs, compliments,

and policies and evolve fully into the Practice.

Support with records of Claims submitted and monies received.

Ensure claims submitted by responsible person

within deadlines.

Maintenance

of Health & Safety risk register in consultation with Practice Manager.

Recording and scheduling annual risk

assessments.

Business

continuity plan update and maintain information as required.

Prepare

spreadsheets for financial analysis as required.

Assist

Practice Manager to ensure timely submission of FP34D.

Minute

taking for any management meetings as required.

all Senior Management Team members at the request of Practice Manager when

required.

Produce spreadsheets as per business need.

Knowledge of systems used by management team to be able to support when required.

Any other duties as required

Newgate Medical Group (NMG) is a welcoming & busy single practice Primary Care Network (PCN) with over 30,000 patients. We have an established team of 9 GP Partners & a host of varied health professionals including pharmacists, nurses, ANP's, PA, Paramedics, Social Prescribing link workers, care co-ordinators & a large admin team. We offer a supportive team environment, training, pension and good holiday package for the right candidate.

We are a forward thinking, supportive Practice that embraces new ideas and innovation with the aim of producing better patient outcomes and efficient ways of working. Our dedicated team is crucial to the success of the Practice and the service it provides to our patient population. Ongoing rigorous processes of evaluation and review inform every aspect of the services we provide, within each department, to ensure our high standards never slip. We aim to provide a good work life balance, support our staff to develop, feel engaged and part of the Newgate Medical Group team.

This is an exciting time to join the team as we open our new Health and Wellbeing Hub that will benefit residents and patients across the area whilst developing our team further.

Experience

Essential: - Experience of administrative duties

Desirable: - Experience of working with the general public; - Experience of working in a health care setting

Skills

Desirable: - Systmone skills

Personal Qualities

Qualifications

Essential: - Educated to GCSE level or equivalent; - GCSE Mathematics & English (C or above); - NVQ/BTEC in Business Administration or other relevant qualification.