Practice Manager
Stockwood Medical Centre
Stockwood, BS14 8PT
Salary
Negotiable
Contract
Permanent
Hours
Not specified
Closing date
10 September 2026
10 days left
In plain English
What this job actually involves
This job involves leading a team, managing the practice's business and operations, and ensuring high standards of patient care. It suits someone with leadership skills and experience in healthcare management. You'll work closely with doctors and other teams to achieve the practice's goals.
What you'll need
- You'll need a degree in a relevant subject, such as business or healthcare management.
- Experience in a similar role, such as a Practice Manager or Operations Manager, is essential.
- Strong leadership and communication skills are a must.
- You'll need to be familiar with NHS policies and procedures.
- A background in healthcare or a related field is desirable.
How to boost your chances
- Consider taking a course in leadership or management to boost your skills.
- Network with other Practice Managers to learn from their experiences.
- Review the NHS website to get familiar with its policies and procedures.
- Highlight your relevant experience and skills in your application.
- Be prepared to negotiate salary and benefits as they are negotiable.
Written by AI to help you understand this advert in plain English. It can get things wrong — always check the original advert before you apply.
Job description
An exciting new opportunity has arisen for an enthusiastic and forward-thinking Practice Manager to lead our business and operational functions at Sto...
- Provide effective leadership to the practice management and administrative teams.
- Manage HR, recruitment, induction, retention and workforce planning.
- Promote a culture of teamwork, accountability, openness and continuous improvement.
- Monitor and maintain contractual requirements, targets and performance indicators.
- Ensure the practice is prepared for inspections, reviews and contractual monitoring.
- Liaise with the ICB, PCN and other relevant NHS Organisations
The full list of responsibilities is set out in the Job Description below.
The
Practice Manager provides overall business leadership, setting direction,
developing the practices systems and processes, leading its people functions and
helping to build a financially sustainable practice for the long term. The role leads a small management team and
works closely with the GP partners to translate strategic priorities into
practical delivery.
The
role carries particular responsibility for continuing the CQC inspection
readiness work and supporting the practice to maintain high standards of patient care
Leadership,
Business Planning and Systems Development
Provide
overall leadership of business planning, including monitoring practice
performance against QoF, enhanced services and other contractual and national
Lead
the ongoing development of practice systems and processes, ensuring they are implemented,
modern and efficient.
Lead
and support the practices management team, delegating operational and
specialist delivery while retaining oversight of standards and outcomes.
Ensure
all practice systems are used effectively to support safe patient care and good
information management.
People
and HR Management
Provide
overall HR leadership across the practice, working closely with teams on
day-to-day matters.
Maintain
HR policies and processes, reflecting current legislation and good practice.
Apply
practice HR policies consistently and fairly, leading recruitment and
induction.
Compliance
and Quality
Act
as the Senior Information Risk Owner (SIRO) for the practice.
Ensure
the practice meets its obligations under health & safety, safeguarding
(Adults and Children) and employment law.
Oversee
clinical systems (EMIS Web), IT and Information Governance, including GDPR and
data protection compliance.
Lead
on incident reporting, significant event analysis and complaints handling.
Keep
practice policies under regular review and ensure staff are aware of and
trained on them.
Strategic
and Partnership Support
Work
closely with the GP partners to implement the practices action plan and
priorities.
Represent
the practice in dealings with the ICB, PCN and other external system wide
stakeholders.
Support
a positive, open working culture across the practice, in keeping with the
practices approach to people management.
Stockwood
Medical Centre is a long standing and ever-expanding practice with our patient
population covering a variety of demographics.
Situated on the Southeast of Bristol, we are in easy reach of both
Bristol and Bath, and close to the Somerset countryside. We provide care for around 10,800 patients
and are active members of the Connexus Primary Care Network.
We
are a very friendly, dynamic and supportive team of 2 GP Partners, 6 salaried
GPs, 3 advanced nurse practitioners, 7 practice nurses, 2 HCAs and 2 phlebotomists
supported by our experienced administrative and reception teams. We are also an established GP training
practice and are actively involved in both undergraduate and post graduate
medical education.
We
regularly receive great patient survey results with over 95% rating as
excellent or good. We focus on
importance of staff wellbeing and organise social events throughout the year. We are forward-thinking in how we develop
staff and services to meet the needs of our patients.
Experience
Essential
- Evidence of management/leadership training or equivalent practical management experience.
- Managing, supervising and developing staff, including recruitment, induction, performance management and handling staff issues.
- Experience of managing day-to-day operations, implementing policies and improving efficiency and quality of services.
- Experience of monitoring performance against objective, target and key performance indicators.
- Competent use of IT, including Microsoft Office and healthcare/practice management systems.
- Ability to lead, motivate and support a diverse team and promote a positive working culture.
- Excellent verbal and written communication skills, with the ability to communicate effectively with patients, staff, clinicians and external organisations.
- Experience of implementing and reviewing policies and procedures.
- Understanding of safeguarding adults and children.
Desirable
- Previous experience specifically as a Practice Manager, Deputy Practice Manager, Business Manager or Operations Manager in general practice.
- Good understanding of primary care/healthcare services and the operational requirements of a GP practice.
- Knowledge of NHS Primary care contracts, PCNs, ICBs and relevant NHS policies and frameworks.
- Experience with clinical/practice systems such as EMIS Web, Doman, Teamnet or similar systems.
- Experience working with CQC requitements and preparing for inspections or regulatory reviews.
Personal Qualities
Essential
- Effective time management (planning, organising and prioritising) with excellent problem solving and analytical skills.
- Demonstrate personal accountability, emotional resilience and work well under pressure.
- Ability to follow legal, ethical and professional standards, including policies and procedures.
- Ability to use own initiative, discretion, and sensitivity.
- Ability to work under pressure and in stressful situations.
- Effectively able to communicate in a clear manner and understand the needs of the patient.
- Ability to identify risk and assess/manage.
Desirable
- Problem solver with the ability to process information accurately and effectively, interpreting data as required.
Qualifications
Essential
- A good standard of education with excellent literacy and numeracy skills.
Desirable
- Educated to degree level in healthcare or business.
- Associate Member of IGPM in view of becoming a full member (MIGPM).
- Leadership and/or management qualification.
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
13 August 2026
Last checked
17 August 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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