Practice Manager (Multi-Site)

• Lead non-clinical operations across our multi-site practice.
• Support the delivery of safe, effective and responsive patient services within budget.
• Develop and lead teams, creating a positive, accountable and high-performing culture.
• Work with clinical and operational leaders to improve quality, performance and patient experience.
• Embed transformation and service-improvement initiatives across Unity.
• Build strong relationships with patients, the PPG, the PCN, the federation and wider system partners.

• Help shape a modern, innovative model of primary care.
• Join an organisation investing in leadership, workforce development and technology.
• Work with supportive teams committed to excellent patient care and staff wellbeing.
• Benefit from the wider expertise and infrastructure of Suffolk GP Federation.

• Flexible working
• Competitive salary with annual benchmarking
• 27 days annual leave plus bank holidays, rising with service
• Training and leadership-development opportunities
• Cycle to Work Scheme
• Death in Service benefit
• Blue Light Card employer
• Supportive, visible leadership team

Essential

• Experience of leading operations in general practice or a comparable healthcare setting.
• Strong people-management and leadership skills across teams, sites or disciplines.
• A track record of delivering change, new services or service improvement.
• Confidence using operational and performance data to identify issues and improve delivery.
• Excellent written, verbal and stakeholder-engagement skills.
• An understanding of workforce, financial, quality and regulatory requirements in general practice.
• A commitment to learning and professional development.
• A relevant leadership, management or primary-care qualification is desirable.
• The ability to travel between all Unity sites.