Practice Manager

• Leading the practice's CQC compliance programme and maintaining inspection readiness.
• Developing and embedding robust governance and quality assurance systems.
• Managing risk management, and quality improvement initiatives.
• Leading investigations into incidents, significant events, and safeguarding concerns.
• Maintaining the practice risk register and ensuring compliance with health and safety legislation.
• Managing Dispensing Arm of practice
• Supporting HR processes and leading on recruitment
• Supporting clinical team with achieving QOF targets
• Claims for CQRS, ECF and allied
• PCSE claims for reimbursement
• Liaison with PCN team and supporting PCN recruited ARRS staff
• Coordinating audits and ensuring improvements are implemented.
• Reviewing and updating practice policies and procedures.
• Monitoring mandatory staff training regulatory compliance.
• Promoting a culture of continuous improvement, patient safety, and learning throughout the practice.

Essential

• We are looking for someone who has the following.
• Experience working within a GP practice or Primary Care setting.
• Previous experience managing CQC compliance and inspections.
• Excellent knowledge of the CQC Fundamental Standards and NHS Primary Care regulations.
• Experience in governance, quality improvement, and risk management.
• Strong leadership, communication, and organisational skills.
• Experience leading audits, investigations, and policy development.
• The ability to work independently while building positive relationships across multidisciplinary teams.
• Excellent IT skills and experience using Microsoft Office and GP clinical systems.