Practice Manager

Management of Information in line with NHS and GP Practice requirements. Examples of responsibilities include but are not exclusive to:

1) Managing patient registrations.

2) Managing the recording of patient information and producing relevant reports.

3) Managing the appointment system.

4) Checking key performance indicators and Quality and Outcomes Framework (QoF) are met.

5) Provide administrative support for the Chronic Disease Management of patients.

6) Managing processes relevant to patient referrals.

1) Registering new patients.

2) Scanning of patient records.

3) Acting as medical necessary where necessary for clinical staff e.g. referral letters, medical reports and copying of patients notes.

4) Answering patient queries face to face or on the telephone.

5) Download documents and data input.

6) Take minutes in meetings and distribute to relevant personnel. Monitor and ensure actions are carried out.

1) Attend meetings as agreed by the Partners.

2) Attend performance and development reviews with your Line Manager.

3) Maintaining regular consistent and professional attendance, punctuality, personal appearance and adherence to relevant health and safety / environmental procedures.

4) To have a good understanding of Practice policies and procedures as laid out in the Practices Terms and Conditions and Employee Handbook.

Practice Manager (Medical

Practice).

work closely with the Partners in developing and maintaining an efficient and

effective GP practice. In particular, the role will support the Partners in

areas of project management, personnel management, management of patient and

clinical information and general administrative duties. At all times the post

holder must act in a manner consistent with the code of conduct and appearance

representing the Practice and the NHS.

To

The Partners.

For

Practice Reception, Practice Nurse and Health Care Assistant

Please note also that the

Practice Manager will be responsible for all aspects of managing the Practice

and premises in the absence of the Partners. However, the principal

responsibilities of the Practice Manager fall under the following four

PROJECT MANAGEMENT

1)

Assist the

Partners in the project management new equitable access services.

2)

Help establish

effective working practices for clinical and non-clinical staff.

1)

Assist in the

management of the Practice Team. This includes supporting line managers of the

non-clinical team and the operational line management of the clinical team

(supporting the Partners).

2)

Assist with the

induction of new staff.

3)

Assist in

training of new and existing staff.

4)

Manage staff

rotas for clinical and non-clinical staff.

5)

Manage the annual

leave process for all Practice staff.

6)

Conduct yearly

appraisals of non-clinical staff.

Management of Information in line with NHS and GP

Practice requirements. Examples of

1)

Managing patient

registrations.

2)

Managing the

recording of patient information and producing relevant reports.

3)

Managing the

appointment system.

4)

Checking key

performance indicators and Quality and Outcomes Framework (QoF) are met.

5)

Provide

administrative support for the Chronic Disease Management of patients.

6)

Managing

processes relevant to patient referrals.

1)

Registering new

patients.

2)

Scanning of

patient records.

3)

Acting as medical

necessary where necessary for clinical staff e.g. referral letters, medical

reports and copying of patients notes.

4)

Answering patient

queries face to face or on the telephone.

5)

Download

documents and data input.

6)

Take minutes in

meetings and distribute to relevant personnel. Monitor and ensure actions are

carried out.

Warm friendly practice with 5,000 patients working across 2 sites.

Central Surgery (main site) & Thorpe Surgery (branch site).

You will be mainly based at Central Surgery.

We use SystmOne and have 3 doctors (including GP partner), 1 nurse, 1 HCA & 12 admin.

Experience

Essential: - Experience of working in primary care; - Experience of working in a GP practice; - Experience in management

Desirable: - Finance experience; - CQC experience