Practice Manager
Birchwood Medical Practice
North Walsham, NR28 0BQView on map(opens Google Maps in a new tab)
Salary
Negotiable
Contract
Permanent
Hours
Not specified
Closing date
9 October 2026
6 days leftJob description
Hours: 19 hours per week Salary: Based on Experience Responsible to: GP Partners / Partnership Working closely with: Practice Manager Operations, Work...
Work closely with the Partners to develop the longer-term strategy of the practice.
Support the Partnership in identifying and delivering strategic priorities and objectives.
Translate strategic decisions into appropriate projects, actions and timescales.
Support longer-term business and organisational planning.
Consider future models of service delivery.
Monitor developments affecting general practice and primary care and identify potential risks and opportunities.
Provide research, analysis and management support to inform significant Partnership decisions.
Provide strategic advice and constructive challenge where appropriate.
Support the Partnership through significant organisational change.
Monitor progress against agreed strategic priorities and provide appropriate reports and assurance to the Partnership.
The practice is actively exploring opportunities to develop new, purpose-built premises to support the future needs of our patients, workforce and services. While no new premises development is currently confirmed, this represents an important strategic ambition for the Partnership.
The Practice Manager Strategy, Development & Partnership will work primarily with the GP Partners on the long-term development, governance, sustainability and strategic direction of the practice.
The postholder will work alongside an established full-time Practice Manager who has principal responsibility for the day-to-day operational management of the practice.
The two Practice Manager roles are complementary rather than interchangeable. This role provides dedicated senior management capacity for strategic planning, Partnership development, regulatory governance, external relationships and major projects.
This is a senior and autonomous management role. The postholder will be expected to manage their strategic portfolio independently within delegated authority, while maintaining close communication with the GP Partnership and operational Practice Manager.
A significant area of responsibility will be taking a leading management role in the development of the practice's proposed new building and associated premises strategy.
Work closely with the Partners to develop the longer-term strategy of the practice.
Support the Partnership in identifying and delivering strategic priorities and objectives.
Translate strategic decisions into appropriate projects, actions and timescales.
Support longer-term business and organisational planning.
Consider future models of service delivery.
Monitor developments affecting general practice and primary care and identify potential risks and opportunities.
Provide research, analysis and management support to inform significant Partnership decisions.
Provide strategic advice and constructive challenge where appropriate.
Support the Partnership through significant organisational change.
Monitor progress against agreed strategic priorities and provide appropriate reports and assurance to the Partnership.
The practice is actively exploring opportunities to develop new, purpose-built premises to support the future needs of our patients, workforce and services. While no new premises development is currently confirmed, this represents an important strategic ambition for the Partnership.
The postholder will have the opportunity to play a leading management role in exploring, developing and progressing potential premises options, working closely with the GP Partners, operational Practice Manager and relevant external organisations.
Exploring potential options and opportunities for future practice premises.
Supporting the Partnership in developing its vision and requirements for future premises.
Liaising with commissioners, NHS organisations and other relevant external stakeholders regarding potential premises development.
Supporting the preparation and development of business cases, proposals and other supporting documentation.
Considering future patient demand, service capacity, workforce requirements and models of care when assessing premises needs.
Coordinating meetings, discussions and actions relating to potential premises development.
Supporting the evaluation of options, opportunities, risks and dependencies.
Ensuring the operational requirements of the practice are considered through consultation with the operational Practice Manager and relevant clinical and team leads.
Providing the Partnership with appropriate updates, analysis and recommendations to support decision-making.
If a premises development progresses, supporting the Partnership with the planning, coordination and delivery of the project.
Provide strategic oversight of significant practice contracts.
Identify and evaluate potential contractual opportunities.
Support development of future services.
Advise the Partnership on significant contractual changes.
Support longer-term planning associated with changes in commissioning and primary care service delivery.
Identify and escalate significant contractual risks and opportunities.
CQC & Regulatory Governance
The postholder will provide strategic management support in relation to CQC and regulatory governance.
Maintaining awareness of relevant changes in regulatory requirements.
Supporting the Partnership with strategic CQC assurance.
Identifying significant areas of regulatory or governance risk.
Coordinating strategic improvement plans arising from CQC assessment, regulatory review or significant governance concerns.
Working collaboratively with the operational Practice Manager, Registered Manager, Partners and relevant leads.
Supporting a culture of continuous improvement and effective governance.
Ensuring significant regulatory themes or risks are brought to the attention of the Partnership.
Monitoring progress against strategic regulatory and governance improvement actions.
Day-to-day operational CQC readiness will remain primarily within the operational management structure.
Strategic Risk Management
The postholder will provide strategic oversight of the practice Risk Register.
Ensuring significant organisational and strategic risks are appropriately recorded.
Reviewing risks with relevant responsible leads.
Monitoring significant and emerging risks.
Supporting the identification and monitoring of mitigating actions.
Ensuring major strategic projects are appropriately reflected within risk-management arrangements.
Birchwood Medical Practice is a friendly and well-established GP partnership based in North Walsham, providing high-quality primary care services to approximately 12,000 patients.
Our multidisciplinary team includes five GP Partners, three Salaried GPs, Nurse Practitioners, Practice Nurses, Nursing Associates, Healthcare Assistants and a dedicated team of administrative and support staff.
We are also a dispensing practice, providing an important service to eligible patients within our local community.
At Birchwood, we pride ourselves on working collaboratively as a supportive and welcoming team, with a shared commitment to providing excellent patient care while continually developing and improving the services we offer.
Experience
Essential
- Person Specification
- Essential Criteria
- The successful candidate must be able to demonstrate:
- Significant senior management experience.
- Experience within general practice, primary care or a closely related healthcare environment.
- Experience working with senior clinicians, GP Partners, boards or equivalent senior decision-makers.
- Strong strategic and business-planning skills.
- Demonstrable experience of successfully leading or coordinating complex, multi-stakeholder projects.
- Knowledge of governance and risk-management principles.
- Understanding of CQC regulation and governance within primary care.
- Excellent written and verbal communication skills.
- Ability to analyse complex information and make clear recommendations.
- Ability to manage competing strategic priorities independently.
- Strong stakeholder-management, influencing and negotiation skills.
- Ability to provide constructive challenge at senior level.
- Good understanding of the current primary care environment.
- High level of IT literacy, including effective use of digital systems for reporting, analysis, project management and communication.
- Educated to degree level or able to demonstrate equivalent senior management experience.
Desirable
- It would be advantageous for the successful candidate to have:
- Experience of GP practice management.
- Experience of CQC preparation, assurance or improvement work.
- Experience of primary care premises development.
- Experience of NHS estates or capital projects.
- Experience preparing or contributing to business cases.
- Experience of significant organisational change.
- Experience of NHS/primary care contracting or commissioning.
- Experience working with PCNs, commissioners, LMCs or other external primary-care organisations.
- A relevant postgraduate, management, leadership, business, healthcare management or project-management qualification.
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
10 September 2026
Last checked
11 September 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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