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Podiatry & Diabetes Administrator Apprentice

Dorset HealthCare University NHS Foundation Trust

Boscombe Bournemouth Dorset, BH1 4JQView on map(opens Google Maps in a new tab)

Salary

£12.71

Contract

Permanent

Hours

Not specified

Closing date

27 October 2026

8 days left

Job description

You will be required to provide efficient administrative and support for the Podiatry and Diabetes services. The role requires a flexible and dynamic ...

To provide, as part of the Patient Contact Centre, a Call Centre function to support patients in booking their Podiatry appointments.

To support the administrative functions of the Podiatry Suite for community services.

To accurately input data relating to clinic attendances, DNA's and recording patient pathways.

To ensure patients and visitors to the service are dealt with in a friendly and professional manner and to help ensure that each patient's experience is positive.

To support the Diabetes Education or Diabetes Specialist Nurses with administration functions of the services, projects and / or training days.

Employment in this post requires a Standard Disclosure and Barring Service (DBS) check, which the Trust will cover the cost of.

At Dorset HealthCare we're on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We're a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people.

We do things differently here - it's one of the reasons the CQC rated us 'outstanding' in 2019. It's also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you're looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.

Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We're an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.

Working with us you'll be part of a strong team, challenge yourself, build a career, and teach us what we don't know. And you'll be working towards our vision to be better every day through excellence, compassion and expertise in all we do

Knowledge, Skills and Training

Essential

  • English and maths qualifications at GCSE level or equivalent
  • Good working knowledge of Microsoft applications - Word etc.
  • Experience of using an electronic booking system
  • Analytical skills and ability to investigate a variety of issues
  • Clear understanding of Data Protection and confidentiality

Knowledge, Skills and Training

Desirable

  • Understanding of primary care referral pathways
  • Understanding of the 18 week referral to treatment guidelines
  • Experience of being the first line response to complaints

Personal Qualities/Attributes

Essential

  • Able to work calmly and methodically under pressure from busy workload
  • Ability to manage unpredictable workloads
  • Excellent organisational skills
  • Ability to manage time and priorities of self and others

Additional Requirements

Essential: - Demonstrable skills in written and spoken English, adequate to enable the post holder to carry out the role effectively

How to apply

Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.

Provenance

Source

NHS Jobs

First seen

13 October 2026

Last checked

15 October 2026

Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.

About the employer

DHU
Dorset HealthCare University NHS Foundation Trust

NHS organisation

This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.

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