Phlebotomist/Healthcare Assistant (HCA)

1. To provide treatment room services and health education advice.

i. Phlebotomy: In practice

In community

ii. Community outreach work: basic observations as required by contracts (GMS, QOF, Enhanced Services, any other the practice undertakes)

iii. Provide routine nursing treatments, within competence, to all patients to agreed practice policies, protocols and guidelines.

iv. Provide ECG screenings to practice patients within agreed protocols with referral to general practitioners as necessary.

v. Advise patients on general health care and minor ailments with referral to general practitioners as necessary.

vi. To carry out Health Checks to agreed guidelines using practice templates

vii. Assist GPs with minor surgery, coil insertions and provide chaperoning and assistance as requested during patient examinations.

viii. To administer vaccinations and injections using PSDs

ix. Carry out extended roles incl. compression dressings and ear irrigation following appropriate training.

2. Treatment room supplies and equipment.

i. Ensure the maintenance of equipment and stock levels relating to patient care.

ii. Maintain stocks of health information leaflets as appropriate.

iii. Ensure all Health and Safety requirements and Infection Control measures are met and report any problems to the Nurse Manager.

3. Pathology specimens and investigatory procedures.

Undertake the collection of pathological specimens including intravenous blood samples, wound swabs, etc. Perform any investigatory procedures requested by the general practitioners within competency.

4. Administrative and professional responsibilities.

Participate in the administrative and professional responsibilities of the practice team.

i. Ensure complete and accurate records of all consultations and treatments are recorded in the patients computerised medical records.

ii. Ensure accurate completion of all necessary documentation and records associated with patient health care and registration with the practice.

iii. Attend and participate in practice meetings as appropriate.

5. Education and training of students and practice staff.

Participate in the education and training of trainee GPs, students of all disciplines and the induction of all members of practice staff as appropriate.

6. Liaison.

Maintain effective liaison with other agencies and staff concerned with patient care and with all other disciplines within the practice, with appropriate regard to confidentiality.

7. Professional development.

i. Maintain a safe and effective level of practice and bring any deficits in training to the attention of the Senior Nurse Practitioner.

ii. Attend annual appraisal and regular clinical supervision.

8. Any other delegated duties considered appropriate to the post.

We aim to provide a high standard of medical care in a friendly and professional manner.

A caring practice that looks after our patients whilst balancing the needs of our patients and staff.

A successful organisation, that learns, evolves, reflects and embraces change and where staff are happy at work.

Experience

Desirable: - Experience of working in a GP practice