Phlebotomist

• Undertaking venepuncture safely and efficiently in accordance with practice protocols.
• Managing their own appointment clinics, ensuring appointments run to time.
• Correctly identifying patients, labelling blood samples and preparing specimens for laboratory collection.
• Maintaining accurate patient records using EMIS Web.
• Following infection prevention and control procedures.
• Providing a professional, friendly and reassuring experience for patients.
• Maintaining clinical stock, equipment and a clean working environment.
• Working closely with the wider nursing and administrative teams.
• Supporting additional duties appropriate to the role, training and competency when required.

• Undertake venepuncture within agreed clinical protocols and assessed competencies.
• Confirm patient identity and obtain appropriate consent.
• Ensure correct sample collection, labelling, handling and storage.
• Provide reassurance and support to anxious or vulnerable patients.
• Maintain high standards of infection prevention and control.
• Recognise and escalate clinical concerns to the appropriate clinician.

• Maintain accurate and timely patient records using EMIS Web.
• Manage appointment times effectively and minimise unnecessary delays.
• Ensure all blood samples and associated documentation are completed correctly.
• Monitor clinical supplies and report stock shortages.
• Maintain a clean, organised and appropriately equipped clinical room.

• Work collaboratively with the nursing, clinical and administrative teams.
• Communicate professionally with patients and colleagues.
• Follow practice policies, including safeguarding, confidentiality, information governance and health and safety.
• Complete mandatory training and maintain clinical competency.
• Support reasonable changes to duties during periods of increased demand, within the scope of the role.

Essential

• * Completed phlebotomy training with demonstrable competency in venepuncture.
• * Previous practical experience undertaking venepuncture.
• * Experience working directly with patients.
• * Ability to manage an appointment-based workload independently.
• * Excellent communication and interpersonal skills.
• * Good organisational and time management skills.
• * Ability to work accurately and efficiently in a busy environment.
• * Understanding of infection prevention and control.
• * Awareness of patient confidentiality and safeguarding.
• * Good IT skills and attention to detail.
• * Ability to work independently and as part of a multidisciplinary team.
• * Willingness to undertake mandatory training.
• * Satisfactory pre-employment checks, including an appropriate DBS check.
• * Ability to fulfil the duties of the post, with reasonable adjustments where required.