Phlebotomist

• Provide a safe, high quality and accessible phlebotomy service to the practice population.
• Perform venipunctures and capillary punctures to obtain blood samples from patients.
• Properly label, store, and prepare specimens for laboratory testing and transportation.
• Verify patient identification and medical records before performing procedures.
• Educate patients on the blood draw process and answer any questions.
• Maintain accurate records of patient interactions and specimen collections.
• Follow infection control and safety protocols to ensure a sterile environment.
• Manage supplies and restock phlebotomy equipment as needed.
• Assist with clerical duties, such as scheduling appointments and updating patient records.

• Assess problems presented opportunistically by patients.
• Provide a safe, high quality and accessible phlebotomy service to the practice population.
• Perform venipunctures and capillary punctures to obtain blood samples from patients.
• Properly label, store, and prepare specimens for laboratory testing and transportation.
• Verify patient identification and medical records before performing procedures.
• Educate patients on the blood draw process and answer any questions.
• Maintain accurate records of patient interactions and specimen collections.
• Follow infection control and safety protocols to ensure a sterile environment.
• Assist with clerical duties, such as scheduling appointments and updating patient records.
• Ensure infection control guidelines are maintained.
• Communicate effectively with other members of the primary health care team.
• Preserve confidentiality.
• Any other duties considered relevant to the post.

• Assist patients to identify their health needs.
• Responsible for the maintenance of equipment and stock control.
• Manage and organise individual patient consultations.
• Attend staff meetings.
• Effectively manage own time, workload and resources.
• Preserve confidentiality of information gained at all times.

• Identify personal development and training needs in conjunction with the Nurse Manager.
• Participate in an annual individual performance review, including taking responsibility for maintaining a record of own personal and or professional development.

• Using personal security systems within the workplace according to practice guidelines.
• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks.
• Making effective use of training to update knowledge and skills
• Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards.
• Reporting potential risks identified.

• Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation.
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.
• Behaving in a manner which is welcoming of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

• To recognise that promoting the welfare and safeguarding children, young people and adults is everyones business and access training and supervision as appropriate to the role.
• To support the organisation in ensuring service users are protected from abuse or the risk of abuse and their human rights are respected and upheld.
• To ensure concerns are responded to appropriately in line with the organisations Safeguarding Adults Policy and the Child Protection Policy and interagency safeguarding procedures.

• Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development. This may mean study in staff members own time.
• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

Essential

• Strong communication skills, both written and verbal.
• Influencing and assertiveness skills.
• Understands the importance of team working.
• Commitment to ongoing training and development.
• Able to work with patients and staff in emotional circumstances.
• Able to meet deadlines.
• Good time management.
• Strong IT skills, including proficiency in Microsoft Word.
• Flexible and adaptable to change.

Essential

• Clear understanding of clinical governance and guidelines.
• Strong knowledge of venipuncture techniques and medical terminology.
• Excellent interpersonal and communication skills.
• Ability to work efficiently in a fast-paced healthcare environment.