Pharmacy Technician

• Support medication reviews and medicines reconciliation for new care home patients.
• Promote antimicrobial stewardship and reduce inappropriate antibiotic prescribing.
• Assist with medicines optimisation schemes, safety audits, and prescribing incentive programmes.
• Implement national prescribing policies through audits, quality improvement, QOF, and enhanced services.
• Work with multidisciplinary teams to improve medicines management, ordering, returns, and reduce waste.
• Help reception teams triage prescription requests, referring complex cases to GPs or Clinical Pharmacists.
• Promote electronic prescribing, safe repeat prescribing, and monitoring of high-risk medicines.
• Train staff in the safe and legal handling of medicines, including the Electronic Prescription Service.
• Build relationships across primary care, community pharmacy, secondary care, mental health, and social care.
• Follow safeguarding policies for adults and children.
• Handle prescription queries and contribute to the practice team.
• Demonstrate initiative and problem-solving skills.
• Participate in audits, research, and quality improvement, updating practice protocols and guidelines.
• Support enhanced services, patient complaints, and learning from incidents and near misses.
• Complete mandatory training and induction.
• Contribute to clinical governance and attend annual appraisals to review objectives.
• Support public health campaigns, including flu vaccination clinics.

• Support medication reviews and medicines reconciliation for new care home patients.
• Promote antimicrobial stewardship and reduce inappropriate antibiotic prescribing.
• Assist with medicines optimisation schemes, prescribing incentives and patient safety audits.
• Support safe repeat prescribing and the monitoring and management of high-risk medicines.
• Promote electronic prescribing and efficient prescription processes to minimise medication errors and waste.

• Handle prescription queries and requests directly within the scope of competence.
• Support reception teams in sorting and prioritising prescription requests, referring complex clinical matters to GPs or Clinical Pharmacists.
• Improve medicines ordering, returns and stock management processes.
• Support the implementation and effective use of the Electronic Prescription Service.

• Support the implementation of national prescribing policies and guidance across general practice, care homes and other primary care settings.
• Undertake clinical audits, including audits of antibiotic prescribing, and contribute to the Quality and Outcomes Framework (QOF) and enhanced services.
• Participate in research, quality improvement initiatives and the development and review of practice protocols, guidelines and procedures.
• Support the implementation of changes arising from audit findings and service reviews.

• Work collaboratively with GPs, Clinical Pharmacists, pharmacy technicians and the wider multidisciplinary team.
• Build effective working relationships across primary care, community pharmacy, secondary care, mental health and social care.
• Provide training and guidance to practice staff on the safe, secure and legal handling of medicines.
• Contribute actively to the general practice team and support the delivery of enhanced services.

• Comply with relevant legislation, professional standards and practice policies.
• Follow safeguarding procedures relating to adults and children.
• Support the management of patient complaints when required.
• Contribute to learning from incidents, medication errors and near misses to improve patient safety.
• Demonstrate initiative, sound judgement and effective problem-solving skills.
• Maintain confidentiality, accurate records and professional conduct at all times.

• Support clinical governance, service improvement and the delivery of high-quality patient care.
• Work within the limits of competence, seeking advice or referring clinical concerns appropriately.
• Undertake other reasonable duties consistent with the role and service requirements.

Essential

• Experience
• Is working under appropriate clinical supervision to ensure safe, effective and efficient use of medicines
• Experience of working in a primary care setting
• Understanding and knowledge of healthcare provision in GP practices, QOF and enhanced services
• An appreciation of the new NHS landscape including the relationship between individual organisations, PCNs and the commissioners

Essential

• Qualifications
• Confirmation of registration with the General Pharmaceutical Council (GPhC)
• Meets the specific qualification and training requirements as specified by the GPhC criteria to register as a Pharmacy Technician.
• Training requirements are currently in transition and further information is available at GPhC
• Enrolled in, undertaking or qualified from, an approved training pathway. For example, the Primary Care Pharmacy Educational Pathway (PCPEP) or Medicines Optimisation in Care Homes (MOCH)