Pharmacy Technician - Llansamlet Surgery

• Supporting medicines optimisation and promoting safe, cost-effective prescribing.
• Processing medication requests and undertaking medicines reconciliation following hospital discharge and outpatient appointments.
• Conducting repeat prescription reviews and assisting with medication monitoring programmes.
• Acting as a point of contact for medicine-related queries from patients, clinicians, care homes and community pharmacies.
• Assisting with prescribing audits, quality improvement projects and medicines management initiatives.
• Supporting the Practice in achieving Quality Assurance and Improvement Framework (QAIF) and Quality and Outcomes Framework (QOF) objectives.
• Identifying opportunities to reduce medicines waste and minimise prescribing risks.
• Maintaining accurate patient records and contributing to the continuous development of medicines optimisation processes within the Practice.
• Promoting best practice in line with local and national prescribing guidance, including NICE recommendations and NHS Wales medicines optimisation initiatives.
• Supporting patient understanding of their medicines to help improve health outcomes and adherence to treatment.

• Undertake medicines reconciliation following hospital discharge, outpatient appointments and other transfers of care.
• Review correspondence from secondary care and action medication-related changes appropriately.
• Identify and resolve discrepancies in medication records.
• Ensure patient records are updated accurately and promptly.

• Process repeat prescription requests in accordance with Practice policies and procedures.
• Identify medication requests requiring clinical review and refer appropriately.
• Support the efficient management of prescription authorisation systems.
• Promote safe repeat prescribing practices.

• Support the implementation of medicines optimisation initiatives.
• Encourage evidence-based and cost-effective prescribing.
• Assist with reviews of prescribing data and identify areas for improvement.
• Promote adherence to local formularies and prescribing guidance.
• Support patients in understanding and obtaining the maximum benefit from their medicines.

• Assist in monitoring high-risk medicines.
• Support implementation of MHRA safety alerts, prescribing alerts and product recalls.
• Identify and escalate medication-related risks.
• Contribute to reducing prescribing errors and medicines waste.

• Respond to medication-related queries from patients, carers and healthcare professionals within scope of competence.
• Provide information and advice to patients regarding their medicines.
• Signpost patients to appropriate services where necessary.
• Support shared decision-making regarding medicines.

• Participate in prescribing audits and quality improvement projects.
• Assist in data collection and reporting requirements.
• Support the achievement of QAIF and QOF targets.
• Contribute to service development and implementation of new working practices.

• Maintain accurate and contemporaneous patient records.
• Use EMIS Web and other Practice systems effectively.
• Ensure appropriate clinical coding relating to medicines management activities.
• Produce reports and searches to support medicines optimisation activities.

• Work collaboratively with the multidisciplinary team.
• Liaise with community pharmacies, care homes, hospitals and other healthcare providers.
• Develop positive working relationships with internal and external stakeholders.
• Attend Practice meetings as required.

• Maintain registration with the General Pharmaceutical Council (GPhC).
• Work within the GPhC Standards for Pharmacy Professionals.
• Maintain confidentiality and comply with GDPR and Information Governance requirements.
• Participate in annual appraisal and personal development planning.
• Undertake mandatory and role-specific training.
• Maintain evidence of Continuing Professional Development (CPD).
• Work within Practice policies, procedures and protocols.

• Registered Pharmacy Technician with the General Pharmaceutical Council (GPhC).
• BTEC Level 3, NVQ Level 3, or equivalent qualification in Pharmaceutical Sciences.
• Evidence of ongoing Continuing Professional Development (CPD).

• Accredited Checking Pharmacy Technician (ACPT) qualification.
• Medicines Optimisation or Medicines Management qualification.
• Primary Care Pharmacy Education Pathway (PCPEP).
• Qualification in Quality Improvement or Audit.

• Experience working as a Pharmacy Technician.
• Knowledge of medicines management and medicines optimisation principles.
• Experience dealing with medication queries.
• Experience maintaining accurate records and documentation.
• Good IT and organisational skills.

• Previous experience in General Practice or Primary Care.
• Experience using EMIS Web or other GP clinical systems.
• Experience undertaking medicines reconciliation.
• Experience supporting prescribing audits and quality improvement projects.
• Knowledge of QAIF, QOF and NHS Wales prescribing initiatives.

• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong attention to detail.
• Good organisational and time-management skills.
• Ability to prioritise workload and meet deadlines.
• Commitment to patient-centred care and continuous improvement.

Essential

• Experience working as a Pharmacy Technician.
• Good understanding of medicines management and medicines optimisation.
• Experience of managing repeat prescriptions and medication queries.
• Excellent communication and organisational skills.
• Ability to work independently and as part of a multidisciplinary team.
• Competent IT skills and experience of using clinical computer systems.

Desirable

• Experience of working in General Practice, Primary Care or a Primary Care Cluster.
• Experience of EMIS Web.
• Understanding of QAIF, QOF and NHS Wales prescribing initiatives.
• Medicines reconciliation and discharge medicines management experience.

Essential

• Registered Pharmacy Technician with the General Pharmaceutical Council (GPhC).
• BTEC Level 3, NVQ Level 3, or equivalent qualification in Pharmaceutical Sciences.
• Evidence of ongoing Continuing Professional Development (CPD).
• Eligible to work as a Pharmacy Technician within primary care/general practice settings.

Desirable

• Accredited Checking Pharmacy Technician (ACPT) qualification.
• Medicines Management or Medicines Optimisation qualification.
• Primary Care Pharmacy Education Pathway (PCPEP) or willingness to undertake.