Pharmacy Technician

In this role, you will support the safe, accurate and efficient management of medicines within general practice. This is a fully site-based, office-based role at Ernesettle Medical Centre in Plymouth, with the majority of duties undertaken using clinical systems, electronic prescribing processes and patient records. Applicants should be comfortable working in a computer-based environment as part of a structured pharmacy team.

Working closely with the Clinical Pharmacists and Pharmacy Team Coordinator, you will manage and process repeat prescriptions efficiently and safely, supporting timely and accurate prescribing in line with agreed protocols. You will also support medicines reconciliation, liaising with community pharmacies and colleagues where needed to help ensure continuity of care.

The role will involve using both EMIS and SystmOne to maintain accurate patient records, respond to appropriate medicines-related queries, and provide patient education and support around medication use. You will assist with prescription audits, medication safety processes, stock management and improvements to pharmacy workflows.

You will collaborate with the pharmacy and clinical teams to streamline medicines management systems, reduce medication waste and support safe prescribing, while working within your professional competence and maintaining high standards of confidentiality, safeguarding and patient safety.

Role duties

Medication Management Support

Collaborate with Clinical Pharmacists and clinicians to

adhere to agreed practice prescribing and standard operating procedures.

Process repeat medication requests, including the

conversion of acute requests to repeat prescriptions, adjusting quantities, and

processing prescriptions in accordance with agreed clinical protocols.

Assist in managing shared care protocols and support

Clinical Pharmacists with complex patient cases.

Medication Reviews and Reconciliation

Support medication reviews/monitoring and medicines

reconciliation post-discharge or other transfers of care, particularly focusing

on synchronizing medicines for patients transferring between care settings.

Organise necessary monitoring tests prior to Structured

Medication Reviews (SMR) as determined by the PCN.

Patient Interaction

Undertake patient support roles to ensure effective

medicines use through shared decisionmaking conversations.

Provide a contact point for patients and colleagues with

medication related queries, enhancing patient support and care continuity.

Record Management

Maintain accurate patient medication records on the

practices clinical computer system, recording advice given and actions taken.

Assist the Pharmacist with data analysis related to

prescribing behaviour to align with NICE guidance and local clinical

commissioning directives.

System Utilisation and Training

Implement and support the use of the Electronic

Prescription Service (EPS), Electronic Repeat Dispensing (eRD), and online

ordering systems to streamline processes and reduce medication wastage.

Provide training and support on the legal, safe, and

secure handling of medicines.

Operational Efficiency

Develop efficient ordering and return processes to

minimize medication wastage.

Support the promotion and maintenance of eRD and the

optimization of repeat prescribing processes.

Interprofessional Collaboration

Foster relationships with other pharmacy professionals and

members of the multidisciplinary team to support integration across health and

social care sectors including primary care, community pharmacy, and secondary

care.

Assist in developing and reviewing medicines audits and

practice reception team protocols for general prescription requests to allow

GPs and clinical pharmacists to focus on clinically complex patients.

Policy and Compliance

Support the implementation of national prescribing

policies and guidance within GP practices, care homes, and other primary care

settings.

Assist in reviewing and developing practice policies to

meet CQC requirements and support the PCN in delivering on the QIPP agenda,

QOF, and locally commissioned enhanced services.

Professional Standards

Work within competencies and maintain professional

indemnity for the role.

Promote a culture that values equality and diversity,

complying with relevant policies and actively promoting related issues.

Safety and Safeguarding

Acquire appropriate levels of safeguarding knowledge and

practice required for the post, complying with the organisations safeguarding

policies.

Report any infection prevention and control issues to the

line manager as required.

Location: Plymouth, Devon (we also welcome Hybrid and Remote applications)

We are excited to expand our pharmacy team and are currently recruiting for one Pharmacy Technician to join our ever-growing and dynamic workforce.

Based in Devon, with primary sites in Plymouth, this role offers the opportunity to work on-site to support our wider network of practices across the region.

This is a full-time role (up to 37.5 hours per week), though we are happy to discuss flexible or part-time working arrangements that support work-life balance.

As part of our collaborative team, you will play a key role in delivering high-quality medicines optimisation, supporting long-term condition management, and contributing to safe, effective prescribing within our primary care network (PCN).

If you're passionate about improving patient outcomes and want to be part of a forward-thinking and supportive team, we'd love to hear from you.

Please be advised we may close this vacancy early if we receive a high number of applications.

Experience

Other Skills

Qualifications