Pharmacy Technician

• Supporting the management of repeat prescriptions.
• Completing medicines reconciliation following hospital discharge.
• Responding to medication-related queries from patients and healthcare professionals.
• Working with the clinical team to improve prescribing quality and safety.
• Identifying patients requiring medication reviews and monitoring.
• Supporting medicines optimisation initiatives and audits.
• Maintaining accurate patient medication records.

• Support the delivery of medicines optimisation services across the practice.
• Conduct medication reviews in line with protocols and under appropriate supervision.
• Identify patients requiring medication monitoring and recalls.
• Assist in improving prescribing quality and safety.
• Support the management of repeat prescribing systems.
• Ensure medicines are prescribed and monitored appropriately according to local and national guidelines.

• Process prescription requests in a timely manner.
• Review repeat medication requests against practice protocols.
• Resolve prescription queries from patients, pharmacies, and clinicians.
• Support the management of medication shortages and alternatives.
• Assist with medication synchronisation where appropriate.

• Undertake medicines reconciliation following hospital discharge, outpatient attendance, or transfer of care.
• Ensure accurate medication records are maintained.
• Identify and resolve discrepancies between clinical correspondence and patient records.

• Respond to medication queries from patients within scope of practice.
• Promote medication adherence and understanding.
• Provide advice on the safe use, storage, and disposal of medicines.
• Signpost patients to appropriate healthcare professionals when required.

• Update and maintain accurate patient records using the clinical system.
• Support audits relating to prescribing and medicines management.
• Assist in identifying patients eligible for targeted medication reviews.
• Contribute to quality improvement initiatives.

• Report medication incidents, significant events, and near misses.
• Ensure compliance with NHS, General Pharmaceutical Council (GPhC), and practice policies.
• Maintain patient confidentiality and information governance standards.
• Participate in clinical governance activities and audits.

• Maintain registration with the General Pharmaceutical Council (GPhC).
• Participate in mandatory training and continuing professional development.
• Engage in supervision, appraisal, and team meetings.

• A supportive and welcoming team environment.
• Opportunities for training and professional development.
• NHS Pension Scheme.
• The chance to make a real difference to patient care in the local community.

Essential

• Essential Qualifications
• Registered Pharmacy Technician with the General Pharmaceutical Council GPhC.
• BTEC/NVQ Level 3 in Pharmaceutical Science or equivalent recognised qualification.
• Evidence of continuing professional development.
• Essential Experience
• Experience working as a Pharmacy Technician in community pharmacy, hospital pharmacy, or primary care.
• Experience managing medicines and prescription processes.
• Knowledge of medicines optimisation principles.
• Experience using pharmacy or clinical IT systems.
• Essential Knowledge
• Understanding of repeat prescribing processes.
• Knowledge of medicines reconciliation.
• Understanding of clinical governance and patient safety.
• Knowledge of confidentiality and data protection requirements.
• Essential Skills
• Excellent communication and interpersonal skills.
• Strong attention to detail.
• Good organisational and time management skills.
• Ability to work independently and as part of a multidisciplinary team.
• Competent IT skills.

Desirable

• Desirable
• Experience working in General Practice or Primary Care Networks.
• Experience using SystmOne and AccurX clinical systems.
• Medicines optimisation or quality improvement experience.
• Accredited checking pharmacy technician qualification.

Essential

• Registered Pharmacy Technician with the General Pharmaceutical Council GPhC.
• BTEC/NVQ Level 3 in Pharmaceutical Science or equivalent recognised qualification.
• Evidence of continuing professional development.