Pharmacy Care Co-ordinator

• Supporting Clinical Pharmacists and Pharmacy Technicians with medicines optimisation projects.
• Contacting patients to arrange blood tests, medication reviews and follow-up appointments.
• Liaising with community pharmacies, hospital teams and GP practices to resolve medication-related queries.
• Updating and maintaining accurate patient records.
• Supporting medicines reconciliation following hospital discharge.
• Assisting with prescribing initiatives, audits and service improvement projects.
• Helping to improve repeat prescribing processes and patient safety systems.
• Supporting delivery of Quality and Outcomes Framework (QOF) targets and other enhanced services.
• Communicating medicines-related information to practice staff and healthcare professionals.
• Attending team meetings and contributing ideas to improve patient care and service delivery.
• Promoting the safe, effective and cost-efficient use of medicines.

• Friendly, approachable and professional.
• Motivated and keen to learn.
• Compassionate and patient-focused.
• Reliable and adaptable.
• Confident communicating with patients and healthcare professionals.
• Able to manage competing priorities in a busy healthcare environment.
• Passionate about delivering high-quality care and service improvement.

• NHS Pension Scheme.
• Ongoing training and professional development opportunities.
• Opportunities to develop a career within Primary Care and Pharmacy Services.
• Supportive and experienced multidisciplinary team.
• Health and wellbeing support.
• Staff events and social activities.
• Staff discount schemes.
• Free on-site parking at participating practices.
• Opportunity to make a meaningful difference to patient care within your local community.

• Enhanced DBS check required.
• Access to own transport and willingness to travel between PCN sites.

Essential

• Experience working in a healthcare environment.
• Excellent communication and interpersonal skills.
• Strong organisational and time-management skills.
• Ability to work independently while contributing positively to a team.
• Good problem-solving and prioritisation skills.
• Willingness to undertake Care Co-ordinator training requirements.

Desirable

• Experience working in Primary Care or General Practice.
• Knowledge of medicines management processes.
• Experience working with patients over the telephone and managing healthcare appointments.