Pharmacist Manager - Rookery Lane Pharmacy

• Lead, support and develop your pharmacy team, creating a positive environment where colleagues can grow and perform at their best.
• Deliver safe, high-quality clinical care, including prescriptions, medicines and pharmacy services.
• Build trusted relationships with patients, members, healthcare professionals and the wider community.
• Deliver NHS and locally commissioned services, helping people access the care they need.
• Maintain high standards of patient safety, clinical governance and regulatory compliance.
• Oversee daily pharmacy operations, including stock, controlled drugs, record keeping and processes.
• Work with local healthcare professionals and community partners to improve patient outcomes.
• Create an exceptional customer experience through professional expertise, care and compassion.
• Balance excellent patient care with the commercial performance of your pharmacy.
• Identify opportunities to improve services, processes and experiences for patients and colleagues.

• Dispensing medications accurately and counselling patients on the correct usage of their prescribed medicines to maximise their benefits.
• Communicating effectively with doctors regarding prescriptions, suggesting changes or alternative treatments when appropriate.
• Advising on effective over-the-counter treatments for various conditions, ensuring patients have access to the most suitable options.
• Assisting patients in managing long-term conditions by providing guidance on medication adherence and lifestyle modifications.
• Providing information about potential side effects and answering any questions patients may have about their medications.
• Delivering a range of health-screening services, including blood pressure monitoring, diabetes screening and vaccine administration, such as flu vaccines.
• Promoting wellness by educating patients on preventive health measures and offering advice to support their overall wellbeing.
• Maintaining accurate records, tracking inventory levels and managing the Electronic Prescription Service tracker for efficient processing of claims.
• Overseeing the correct use of electronic tools to ensure smooth operations, timely claims processing and compliance with regulations.
• Maintaining up-to-date registration and staying informed on new pharmacy legislation and guidelines.
• Ensuring all activities comply with legal and professional standards, including secure storage and inventory control of controlled drugs.
• Reviewing labels, doses and preparation methods to guarantee safety and legal compliance in every aspect of dispensing.
• Organising team schedules, managing planning for annual leave and co-ordinating the workflow of pharmacy technicians.
• Leading the pharmacy team in maintaining high operational standards, ensuring everyone understands daily tasks and adheres to best practices.
• Motivating the team to excel by delivering outstanding customer service, alongside promoting the Societys membership programme by educating patients on membership benefits.
• Serving as a knowledgeable resource for healthcare professionals, providing pharmacological information and recommendations as needed.
• Counselling healthcare providers on drug therapies, therapeutic alternatives, and the potential side effects of various treatments to support patient safety and effective care.
• Demonstrating a commitment to continuous learning and staying informed of new industry developments to enhance service offerings.
• Ensuring patient and colleague confidentiality is maintained at all times by following Society procedures.

Essential

• Excellent communication skills with a willingness to embrace new challenges and an ability to listen and engage effectively.
• A caring and empathetic approach to customer queries and concerns with an appreciation for sensitivity and confidentiality.
• Good literacy and numeracy skills
• Excellent communication skills, demonstrating high levels of professionalism at all times.
• A methodical and accurate approach to practical tasks.
• A proactive, enthusiastic and confident nature and work with the team to contribute to the continued success of our Society.