People Liaison Officer
East London NHS Foundation Trust
London, E1 8DEView on map(opens Google Maps in a new tab)
Salary
£34,186 to £37,389
Contract
Permanent
Hours
Not specified
Closing date
13 September 2026
7 days leftJob description
ELFT's people and culture strategy seeks to provide an excellent experience for all our staff, treating them with courtesy and compassion, listening t...
The People Liaison Officer will play a pivotal role within the people relations team and the wider People and Culture services to ensure that staff are well supported at every stage in their employment life cycle, particularly where a challenge or issue has arisen.
The role has two key elements in enabling a culture shift in how employee relations cases are managed -
- The People Liaison Officer will play a pivotal role within the people relations team and the wider People and Culture services to ensure that staff are well supported at every stage in their employment lifecycle, particularly where a challenge or issue has arisen.
- To be responsible for developing and delivering robust performance reporting for employee relations, using the employee relations data base 'Selenity'
To support the People Relations Team to deliver efficient and professional services to staff, their representatives and managers. They will support caseload work, working independently as a facilitator to ensure that staff and managers are informed and supported at every stage of a HR process
ELFT has long been recognised as a centre of excellence for mental and health care, innovation and improvement. So it is a very exciting time for you to come and work for us. Our mission is to make a positive difference to people's lives by improving quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive - so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.
Education/ Qualification/ Training
Essential: - CIPD Level 3, equivalent qualification, or equivalent level of experience in a HR or customer focused field
Experience
Essential
- Proven administration and organisational experience.
- Experience of working in a team and supporting needs of colleagues.
- Experience of being able to prioritise conflicting deadlines
- Experience of working across professional boundaries
Knowledge and Skills
Essential
- Excellent interpersonal, negotiation and mediation skills, with proven and demonstrable problem solving abilities.
- Ability to analyse and assimilate complex information identifying key issues.
- Proficient ICT skills
- Proficient experience of MS Office software such as Outlook, Word and Excel.
- Experience of analysing data and producing reports for a range of audiences.
- Familiarity with HR systems/ employee relations databases.
- Self-motivating, able to act on own initiative and independently
- Proactive in managing own caseload
- Knowledge of NHS and wider health environment
- Able to receive routine information requiring tact or persuasive skills and action accordingly
- Able to display effective written and oral communication skills
Desirable
- Proficient typing skills
- Able to work with a great degree of flexibility, adapting to constant changing priorities
- Previous experience of taking minutes at formal hearings
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
1 September 2026
Last checked
1 September 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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