PCN Pharmacy Technician

• Undertake patient facing and patient supporting roles to ensure effective medicines use, through shared decision-making conversations with patients.
• Review Hospital Discharge Letters and impliment medication adjustments as required.
• Carry out medicines optimisation tasks including effective medicine administration (e.g. checking inhaler technique), supporting medication reviews and medicines reconciliation. Where required, utilise consultation skills to work in partnership with patients to ensure they use their medicines effectively.
• Support the Clinical Pharmacist in Structured Medication Reviews (SMR) i.e. organise necessary monitoring tests prior to SMR
• Provide expertise to address both the public health and social care needs of patients, including lifestyle advice, service information, and help in tackling local health inequalities.
• Manage shared care protocols and liaise with Clinical Pharmacists for more complex patients.

• Support the PCN multi-disciplinary team to ensure efficient medicines optimisation processes are being followed.
• Implement efficient ordering and return processes and reducing medication wastage.
• Provide training and support on the legal, safe and secure handling of medicines, including the implementation of the Electronic Prescription Service (EPS).
• Promotion of Electronic Repeat Dispensing (eRD) and online ordering
• Develop relationships with other pharmacy professionals and members of the multi-disciplinary team to support integration across health and social care including primary care, community pharmacy, secondary care and mental health.
• Support the implementation of national prescribing policies and guidance within GP practices, care homes and other primary care settings.
• Support the PCN to deliver on QIPP agenda, QOF and locally commissioned enhanced services
• Supporting quality improvement measures and contributing to the Quality and Outcomes Framework and enhanced services
• Support the PCN in reviewing and developing practice policies for CQC requirements

Essential

• Computer literate
• To analyse and interpret prescribing data
• Has attention to detail, able to work accurately, identifying errors quickly and easily able to effectively manage allocated resources
• Has a planned and organised approach with an ability to prioritise their own workload to meet strict deadlines
• Able to think analytically; anticipating obstacles and thinking ahead; using analytical techniques to draw logical solutions to problems
• Excellent verbal and written communication skills with team members, patients, carers, and other healthcare professionals. Whilst recognising peoples needs for alternative methods of communication
• An excellent understanding of data protection and confidentiality issues

Desirable

• Experience of using SystmOne
• Experience of working in Primary Care

Essential

• Professional registration with GPhC
• Experience of working as a qualified, registered pharmacy technician in primary care, community or hospital pharmacy
• Completed PCPEP Course

Essential

• Can work effectively independently or as a member of a team
• Flexible approach to meet service need
• Proactive and self-motivated
• Adaptability to cope with change
• Ability to work in a busy environment
• Excellent time keeping and prioritisation skills