PCN Manager
Arun Integrated Care, Primary Care Network
Littlehampton, BN17 6BF · LITTLEHAMPTON, BN16 3NX · LITTLEHAMPTON, BN16 3AJ
Salary
£47,500 to £55,000
Contract
Permanent
Hours
Not specified
Closing date
18 September 2026
14 days left
Job description
Do you enjoy bringing people together, leading projects and driving improvements in healthcare? If so, we'd love to hear from you. Arun Integrated Car...
As PCN Manager, you will provide operational leadership across the AiC Primary Care Network which operates as a Limited Company, working closely with the Clinical Director, PCN Board and member practices to deliver the Network Contract DES and achieve the PCN's strategic objectives.
You will lead on the day-to-day management of the PCN, supporting workforce planning, financial management, service development, project delivery, governance and contractual requirements. The role also involves working collaboratively with GP practices, the Integrated Care Board (ICB), neighbourhood teams and wider health and care partners to strengthen integrated working and support the development of local neighbourhood services.
This is a varied and rewarding role requiring excellent organisational, communication and problem-solving skills, with the opportunity to lead service improvements, manage multiple workstreams and contribute to the future transformation of primary care, ensuring the best possible outcomes for our patients and local communities.
1) Strategic Planning
Working with the PCN board to design and iterate a digital strategic vision and identify supporting objectives
To clarify objectives and priorities for network delivery in line with operational capacity, financial parameters and contract requirements
Promote the engagement of all PCN practices and act as an ambassador for the network
To proactively build relationships with system leaders to help influence proactive and new models of care
To use business intelligence tools to aid data-driven decisions
2) Operations & People Management
To provide oversight and accountability to the delivery of PCN contracts and specifications
Coordinate training and development of PCN staff
People & performance management including 1 to 1's and appraisals, leading organisational change and supporting a positive organisational culture
Identify and record risks and issues and develop contingency plans with Network Leads
Ensure all relevant national strategies, policies, targets, and frameworks are fully implemented
Explore potential new digital and transformative projects and potential project partners
To drive issues through to resolution, acting as a point of expertise
To implement network-based projects
3) Finance and Governance
To support the collation of financial information
To monitor and check the accuracy of the submissions for the DES and contractual requirements
Ensure the management of data and implementation of all projects and initiatives within the PCN are compliant with General Data Protection Regulation
Compiling and presenting financial reports
To ensure that the PCN's physical and financial resources are managed and maintained for maximum effectiveness
4) Digital Infrastructure
To ensure the PCN maximises its business intelligence tools
Develops a continuous improvement approach to digital accessibility for our patients and workforce
Creates data packs to support decision-making that includes but is not limited to demand, capacity, utilisation data, staff and patient experience
5) Relationship Management
To foster a culture of collaboration and promote learning to drive continuous improvement
To work as a flexible member of the PCN, providing support to other team members when necessary
Ensure effective communication among all PCN stakeholders
To take an active role in the development and embedding of the PCN's culture, values and reputation
Liaise with community healthcare providers on specific programmes and projects
First point of contact for Practice Managers regarding delivery of digital projects
Network and build effective relationships with other local PCN Managers, engaging in peer support meetings and projects
6) Workforce Planning
To facilitate progression for the PCN staff to promote retention
To support recruitment, inductions and training
This list of duties is not exhaustive and may be subject to change as deemed necessary after consultation with the post holder.
AiC Primary Care Network (PCN) brings together three established GP practices serving a diverse population of over 38,000 patients across East Preston, Rustington & Littlehampton. We are committed to improve patient care, reduce health inequalities and deliver innovative services that meet the changing needs of our local communities.
Qualifications
Essential
- Educated to A-Level standard or equivalent, or able to demonstrate equivalent knowledge gained through relevant experience.
- Evidence of continuing professional development (CPD).
- GCSE (or equivalent) in English and Mathematics at Grade C/4 or above.
- Knowledge of the NHS, Primary Care Networks and the Network Contract DES
Desirable
- Experience in Healthcare & People Management, Business Management, Leadership, Public Health or a related subject.
- Leadership or management qualification (e.g. ILM, CMI or equivalent).
- CIPD level 3 or above.
- Project Management qualification (e.g. PRINCE2, Agile or equivalent).
- Qualification or training in Quality Improvement, Change Management or Service Improvement.
Experience
Essential
- Managing operational services within a healthcare or NHS setting
- People management - Managing teams, including recruitment, performance management, absence management and employee relations.
- Leading and delivering projects or service improvement initiatives.
- Managing multiple priorities and meeting competing deadlines.
- Working collaboratively with multidisciplinary teams and a range of stakeholders.
- Financial management, budget monitoring or resource management.
- Interpreting and implementing policies, procedures or contractual requirements.
- Preparing reports, analysing data and presenting information to support decision-making. Use of digital technologies in healthcare
- Managing change and supporting service development.
- Organisational, communication and problem-solving skills.
- Proficient in the use of Microsoft Office applications, including Excel, Word and Outlook.
Desirable
- Experience of working within Primary Care, a Primary Care Network (PCN) or General Practice.
- Experience of working with NHS contracts, including the Network Contract DES.
- Experience of workforce planning, recruitment or ARRS workforce management.
- Experience of working with Integrated Care Boards (ICBs), neighbourhood teams or other system partners.
- Experience of governance, quality improvement or performance management.
- Experience of managing NHS digital systems and data reporting.
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
2 September 2026
Last checked
4 September 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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