Patient Safety Officer

To support the Patient Safety Team in the daily management of the incident reporting process and associated work streams across the Trust

To act as the day-to-day point of contact for staff regarding the reporting for all incidents, dealing with queries and providing advice and support as required

To carry out a daily review of all incidents reported on Datix to challenge the completeness of information, accuracy or severity, and to ensure the appropriate action and level of response has been initiated

Effectively deal with all written and verbal enquiries responsively, deciding upon and initiating appropriate follow up action required promptly.

To escalate any identified potential PSII's to the Patient Safety Manager and Deputy Patient Safety Manager

To identify incidents requiring discussion at the Incident Decision & Learning Group for potential PSIRF response

Ensure the Datix system is continually updated to provide a 'live' record of progress and accurate reporting

Identify non-compliant areas for escalation to managers and leads, where incident responses have not been completed within set timescale or there are outstanding actions after the due completion date

To contribute to the effective integration of patient safety/clinical risk with other quality governance and accountability programmes and functions

Support the process for reporting to Learning from Patient Safety Events (LFPSE)

At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of "excellent health care, improved health for all". We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.

As part of the NHS People Promise, your wellbeing is our priority, and we are committed to ensuring our employees achieve a healthy work-life balance supported by our flexible working options and by making reasonable adjustments where possible. We believe no-one should have to sacrifice family, friends, or their personal interests for work. We are a modern employer able to attract and retain high quality staff through our commitment to the NHS People Promise.

As an employer, we foster an inclusive environment where everyone feels valued, supported, and empowered to contribute their best. We want to ensure that our workforce is representative of the population we serve. More information - inclusive practice people promise.

Dudley Group offer many opportunities for our staff to develop and grow within their roles through our Learning & OD Team. These include topics such as communication, wellbeing, team development, cultural competency, and values.

Please click below to view our EDI page: Equality, Diversity, and Inclusion - The Dudley Group NHS Foundation Trust (dgft.nhs.uk)

Qualifications & Education

Knowledge and Training

Experience

Planning & Organisational Skills

Communication & Relationship Skills

Analytical & Judgement Skills