Patient Pathway Lead
Practice Plus Group
Shepton Mallet, BA4 4LPView on map(opens Google Maps in a new tab)
Salary
£34,000
Contract
Fixed-Term
Hours
Not specified
Closing date
31 October 2026
12 days leftJob description
UNLOCK YOUR BEST WORK LIFE + make a difference for every patient Are you an experienced healthcare administrator and people leader looking for your ne...
As our Patient Pathway Lead, you will be:
- Leading administration, reception, medical records and booking teams.
- Managing patient pathways from referral through to discharge.
- Overseeing clinic and theatre scheduling to maximise capacity utilisation.
- Reviewing and developing referral pathways and administrative processes.
- Monitoring data quality and implementing improvements where required.
- Managing recruitment, performance, absence, training and development of administration staff.
- Leading weekly scheduling meetings and supporting governance activities.
- Building strong relationships with consultants, GPs and external stakeholders.
- Supporting continuous improvement initiatives to enhance patient experience and operational effectiveness.
For more information, please request a copy of the full job description from sarah.melder@practiceplusgroup.com
With your previous management experience within an administration or operational environment, you will also have:
- Recent experience leading and developing teams.
- Excellent communication and organisational skills.
- Demand, capacity and utilisation management experience.
- Experience of referral management systems.
- Strong IT skills and the ability to analyse and interpret information.
- Experience supporting, coaching and developing staff.
- Experience within a healthcare setting - desirable
- Experience within the independent healthcare sector desirable.
What you can expect in return;
- A salary of £34,000 per annum
- Working 37.5 hours per week
- 6-12 month fixed-term contract
- An extensive range of wellbeing and lifestyle benefits
- 25 days holiday per annum plus bank holidays
- Mandatory training through our excellent in-house education programme
To apply for the role, click on the link below. If you have any questions, contact sarah.melder@practiceplusgroup.com in our friendly resourcing team.
Applications will be processed at the time of application, Practice Plus Group therefore reserves the right to close the advertisement before the stated closing date
Our employment offers are subject to receipt of satisfactory pre-employment checks. At Practice Plus Group, we actively promote diversity and equal opportunities.
Applicants must have the right to work in the UK.
Qualifications
Essential
- previous management experience within an administration or operational environment, you will also have:
- Recent experience leading and developing teams.
- Excellent communication and organisational skills.
- Demand, capacity and utilisation management experience.
- Experience of referral management systems.
- Strong IT skills and the ability to analyse and interpret information.
- Experience supporting, coaching and developing staff.
Desirable: - Experience within a healthcare setting - desirable; - Experience within the independent healthcare sector desirable.
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
15 October 2026
Last checked
16 October 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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