Patient Navigator/Receptionist
Kennet and Avon Medical Partnership
Marlborough, SN8 4BY · Pewsey, SN9 5AQ
Salary
£12.75
Contract
Permanent
Hours
Not specified
Closing date
25 September 2026
25 days left
Job description
This role is 13 hours per week, working in Marlborough and Pewsey sites. Monday: 16:00 - 19:00 Tuesday: 16:00 - 19:00 Wednesday:16:00 - 20:00 Thursday...
We are currently recruiting for a Patient Navigator to work 24 hours in our friendly team to provide an effective and efficient service to all patients and visitors to the practice both in person and via the telephone.
Excellent communication skills and accuracy are essential. Experience of working within General Practice and with SystmOne would be desirable.
The successful candidate will work across both Marlborough and Pewsey surgeries.
Please see Job Description in supporting files for full details of this role, including the Person Specification.
Kennet and Avon Medical Partnership is a larger than average general practice with 17,500 patients, serving the market town of Marlborough, Pewsey village and their surrounding rural environs in beautiful North East Wiltshire.
The best part of working for KAMP is joining our amazing team. We are friendly, approachable and helpful, especially to new members. This is encapsulated in our mission:to deliver high quality healthcare with happy and motivated staff, where all staff and patients are treated with dignity and respect.
KAMP is committed to invest in the development of our staff members to provide a supported and highly skilled work force. Kindness and compassion to ourselves, to each other and to our patients is a core value.
New staff are welcomed and supported to embed into the KAMP team and understand their contribution to the practice mission and values.
Qualifications
Essential
- Good standard of general education
Desirable
- GCSE English grade A-C
- GCSE Maths grade A-C
Experience
Essential
- Experience of using own initiative
Desirable
- Experience of working with the general public
- Experience of reception work / working in a customer service environment
- Experience of working within General Practice
Behaviours
Essential
- An organised approach to work with the ability to plan, prioritise and balance conflicting demands
- Evidence of kindness and compassion to customers/patients and colleagues alike
- Able to perform under pressure, and be adaptable to the practice need
- Smart, polite and confident approach
- Able to work flexibly
- Able to act on own initiative
- Be resourceful and self-motivated
- Ability to work as part of a team and autonomously
- Understanding, acceptance and adherence to the need for strict confidentiality
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
20 August 2026
Last checked
21 August 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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