Patient Discharge Facilitator

• Work closely with clinicians, social work teams and multidisciplinary teams to deliver a high quality patient focused service.
• Liaise with multi-disciplinary teams to facilitate accurate assessments of patient's needs.
• Ensure that patients, relatives and carers are provided with information about discharge planning and that the information and timescales of the discharge are provided and understood.
• Liaise with pharmacy to ensure TTO's are ready for the patients discharge
• Liaise with ambulance control when ambulance transport is required for the patients discharge.
• Liaise with care/nursing homes to ensure timely assessments and completion of required documentation to facilitate discharge.
• Attend the regular discharge planning meetings and raise any relevant issues with the multi-disciplinary team to ensure resolution prior to discharge.
• Ensure that all relevant discharge information is recorded accurately, processed on time and is communicated to the multi-disciplinary team.
• Ensure awareness of the hospital discharge policies are communicated to all relevant parties.

Desirable

• Clear knowledge of the discharge process
• Awareness of key national and local policies and their impact on practice
• Understanding and support of the benefits of clinical supervision and reflective practice

Essential

• Ability to communicate both verbal and written
• Excellent numeracy and literacy skills
• Excellent interpersonal skills
• Ability to work both autonomously and as part of a team
• Ability to care for patient workload and manage their needs with supervision from registered discharge co-ordinator
• Ability to undertake nursing assessments and document clearly
• Flexible approach to the workplace
• Good knowledge of IT systems such as patient databases and Microsoft office suite
• Ability to handle sensitive or complex situations and resolve conflict
• Excellent negotiation and influencing skills

Essential

• Work pattern may be unpredictable and involves shift patterns
• The post may have some distressing circumstances when dealing with terminally ill, chronically sick, disabled patients, patient death.
• The post requires frequent exposure to unpleasant condition's, bodily fluids & smells.