Patient Communications Administrator

The Patient Communications Administrator position at Operose Health, located in Chelston Hall Surgery, Torquay, offers a permanent role with a salary of up to £25,838, based on experience. This exciting opportunity requires an experienced administrator to join an enthusiastic and dynamic team, contributing to the integrated multi-disciplinary ethos of the practice. Serving a community of about 18,500 patients, the role involves numerous responsibilities aimed at delivering superior primary care. Aimed at improving patient access, outcomes, and experience, this position is critical to enhancing the operational excellence of the practice, aligned with Operose Health's values of care, ambition, resourcefulness, and excellence.

Job title: Receptionist/Administrator

Location: Chelston Hall Surgery, Torquay

Salary: Up to £25,838 depending on experience

Hours: 31 hours

An exciting opportunity has arisen for an experienced administrator to join us at Chelston Hall Surgery in Torquay.

We are looking for an enthusiastic, dedicated and highly motivated individual to join our forward thinking, dynamic team at Chelston Hall to enhance our team and help us further develop our philosophy of integrated multi-disciplinary working. We are a friendly practice serving the local community. Our list size is approximately 18,500 patients.

Help us to deliver great primary care by improving access, outcomes and patient experience.

At Operose Health, we delivery local primary care, at scale. It is our purpose to improve access, outcomes and patient experience. Our colleagues live our values and our empowered to be the best they can be for our patients, and each other because we CARE.

Caring

We listen and through compassion, understanding and a willingness to keep an open mind, we support and empower people to have a healthier future.

Ambitious

Through determination and our passion for transforming the patient experience, we continue to redefine and revolutionise the future of primary care.

Resourceful

Creative, agile, with a devotion for lifelong learning, we go above and beyond to improve the quality of our services.

We strive to do the best we can do and be the best we can be for our patients, employees and NHS partners.

Main Responsibilities: As a valued member of the Operose Health team, your key duties will include:

Ideal Candidate: What we look for in new colleagues:

Package Description: How well support you:

Operose Health is a primary care provider focused on enhancing patient access, outcomes, and experience. The organisation prides itself on delivering local healthcare at scale, with a commitment to excellence through its CARE values: Caring, Ambitious, Resourceful, and Excellence. Being part of a larger entity allows for varied opportunities for specialization and professional development. Employees have access to resources such as a learning management system, a car benefit scheme, and wellbeing services. Operose Health cherishes an environment where colleagues are empowered to excel for the welfare of both patients and team members, fostering a culture of innovation and comprehensive patient care.

Qualifications