Patient Booking Administrator
EAC Consulting Group
SN36BBView on map(opens Google Maps in a new tab)
Salary
£14.60 an hour
Contract
Not specified
Hours
Not specified
Closing date
30 November 2026
41 days leftJob description
Patient Booking Coordinator/Administration - Swindon
Pay Rate: £14.60 per hour
Shift Pattern: 08:00-16:00 or 09:00-17:00, Monday and Friday (working 4 days per week only)
We are looking for a motivated and organised Booking Coordinator to join the team. This is an excellent opportunity to support the delivery of patient care by coordinating appointments, monitoring patient pathways, and ensuring clinical records are kept up to date.
- Contact patients by telephone to arrange and book appointments, clinics, procedures and investigations.
- Update and maintain accurate patient information on electronic patient record systems in line with Trust policies and procedures.
- Follow up outstanding test results, appointments and patient-related actions to support timely patient care.
- Act as a first point of contact for patients, responding to telephone enquiries in a professional and courteous manner.
- Work closely with clinicians, administrative colleagues and wider multidisciplinary teams to ensure patients receive appropriate care within agreed timescales.
- Ensure patient records and documentation are completed accurately and confidentially at all times.
- Previous NHS administration, booking coordinator or healthcare administrative experience is desirable.
- Experience of managing patient appointments, referrals or waiting lists would be advantageous.
- Strong organisational skills with excellent attention to detail.
- Confident telephone manner and effective communication skills.
- Ability to work independently while contributing positively to a team environment.
- Good IT skills, including Microsoft Office applications such as Word, Outlook and Excel.
- Knowledge of NHS patient administration systems would be beneficial, although training will be provided.
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
Reed
First seen
19 October 2026
Last checked
20 October 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
private
This listing was structured from Reed. Vacancy details and the application process remain the responsibility of the original source.
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