Pathway Coordinator

• Experience of gathering and inputting patient related data onto patient electronic record systems (RiO).
• Experience of monitoring performance data.
• Experience of providing administrative support to a large team.
• Good organisational skills and must be able to prioritise a fluctuating workload in order to meet the demands of the service.
• Provides agreed levels of support to CTT to maintain cover in the absence of peer/s.
• To evidence high levels of organisational skills.
• To evidence outstanding communication skills both written and verbal.
• Proficiency in the Microsoft Suite - This role will involve daily use of Microsoft Excel so there is an expectation that proficiency level is of an intermediate level.
• Proven experience of note taking skills/organising and minuting meetings - Live typing is to be expected with this role.

Essential

• OCR/RSA Level 3 qualification or equivalent in Word/Text Processing
• General level of education to O-Level/ GCSE or equivalent

Desirable

• Audio-typing qualification
• NVQ Level 3 or QCF Level 3 in Customer Care (or equivalent)
• NVQ Level 3 or QCF Level 3 in Business Administration (or equivalent)

Essential

• Word/text processing skills, OCR/RSA Level 3 qualification (or the equivalent) plus relevant experience Audio Typing qualification or demonstrable equivalent experience
• Working knowledge of Microsoft applications, including e-mail communication
• Ability to maintain and update Patient Information Systems e.g. RiO
• Knowledge and understanding of relevant clinical terminology (gained through relevant qualification and/or experience)
• Good working knowledge of office procedures
• Knowledge of NHS procedures and Policies
• Previous NHS administrative experience
• Experience of data collection and analysis
• Good organisational and planning skills

Desirable

• Knowledge and understanding of relevant clinical terminology (gained through relevant qualification and/or experience)
• Working knowledge of CPA, Mental Health Act and Safeguarding documentation and procedures
• Experience using stock ordering systems and petty cash systems

Essential

• Excellent communication and interpersonal skills, both verbal and written
• Note-taking skills

Desirable

• Shorthand skills

Essential

• Able to meet the mobility requirements of the post