Part-Time Receptionist (Care Coordinator)
Park House Medical Centre
Nottingham, NG4 3DQ · Nottingham, NG14 7BG
Salary
£12.71
Contract
Permanent
Hours
Not specified
Closing date
6 September 2026
6 days left
Job description
Join Our Friendly Team at Jubilee Park Medical Partnership Are you a people person with a passion for helping others? Do you thrive in a fast-paced, s...
Join Our Front Desk Team as a Care Coordinator
As the first point of contact for our patients, youll be the friendly face and reassuring voice they rely on. Youll be at the heart of our practice, ensuring everything runs smoothly by:
- Welcoming patients with warmth and assisting them in person or over the phone
- Handling reception and administrative duties with ease and professionalism
- Collaborating with healthcare professionals to provide seamless care
- Managing patient appointments and directing them to the appropriate services
- Offering exceptional customer service with a positive, problem-solving mindset
This role is perfect for someone who loves helping others, thrives in a fast-paced environment, and enjoys being part of a dynamic team!
Why Join Jubilee Park Medical Partnership
At Jubilee Park Medical Partnership we pride ourselves on being a friendly caring and supportive practice providing top quality care to twelve thousand three hundred patients across our two sites in Carlton and Lowdham
We are more than just a team we are a family that works hard supports each other and always puts patients first. You will be joining a dedicated and hardworking group of professionals who are passionate about making a difference every day
Who Makes Up Our TeamOur amazing practice team includes
- GP Partners and Salaried GPs leading the way in patient care
- Advanced Nurse Prescriber and Nurse Prescribers providing expert medical support
- Practice Nurses and Healthcare Assistants offering compassionate hands on care
- Reception/Care Coordination Team the friendly first point of contact for patients
- Administration and Management Team keeping everything running smoothly
Come and be part of a practice that truly values its team and the difference they make.
Qualifications
Essential
- Educated to GCSE level or equivalent
- GCSE Mathematics & English (C or above)
Desirable
- Customer service qualification (NVQ) or equivalent
- NVQ Level 2 in Health and Social Care
Skills
Essential
- Excellent communication skills (written and oral)
- Strong IT skills
- Clear, polite telephone manner
- Competent in the use of Office and Outlook
- Effective time management (Planning & Organising)
- Ability to work as a team member and autonomously
- Good interpersonal skills
- Problem solving & analytical skills
- Ability to follow policy and procedure
Desirable
- SystmOne user skills
Knowledge
Essential
- An understanding of a General Practice reception environment
Experience
Essential
- Experience of working with the general public
- Experience of administrative duties
Desirable
- Experience of working in a health care setting
Personal Qualities
Essential
- Polite and confident
- Flexible and cooperative
- Motivated
- Forward thinker
- High levels of integrity and loyalty
- Sensitive and empathetic in distressing situations
- Ability to work under pressure
Other
Essential
- Flexibility to work outside of core office hours
- Disclosure Barring Service (DBS) check
Desirable
- Own Transport
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
20 August 2026
Last checked
21 August 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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