PACS & RIS Manager

• Plans, allocates resources and monitors the work of the PACS & RIS team, reporting progress as required. Plan the teams projects and allocates tasks to team members.
• Carries out projects, alone or as part of a team, applying knowledge, skills and experience. Demonstrates and understanding of the issues of interest to the organisation and proposes viable solutions within the scope of own expertise, taking into account the needs to those affected.
• Recognises needs outside own areas of knowledge, recognises how these areas relate, calls for and works effectively with additional expertise as necessary.
• Provides technical leadership to the PACS & RIS team.
• Provides technical leadership and control of resources required to provide an efficient and cost-effective PACS & RIS infrastructure delivery service to users, customers and clients.
• Matches hardware, software, PACS & RIS and overall system capability and capacity to meet current and predicted requirements for information system services in a cost effective manner.
• Provides direct line management to the PACS & RIS team.
• Designs, creates, develops and maintains overall PACS & RIS plans, to underpin IT strategies in the support of the organisation's business strategy. This includes participation in the planning of all aspects of infrastructure necessary to ensure the secure provision of PACS & RIS services to meet business needs.
• Is responsible for the day-to-day support, operation and control of all equipment within an organisation's PACS & RIS infrastructure.
• Actively identifies problems within processes designed to ensure customer satisfaction. Takes responsibility for investigating. Advise the Head of Operations, offering solutions in conjunction with relevant colleagues.
• Ensures completion by following up and monitors using reporting tools, checking progress against targets within Service Level Agreements, report as necessary, taking action to resolve or exceptions. Delegating where necessary.
• As the senior member of the team, mentors colleagues to improve their skills and become effective team players. Encourages effective use of resources and actively promotes skill mix within the team
• Instigates, contributes and leads project based activities, providing team resources and leadership, as required.

Essential

• Degree level in an IT related subject or equivalent experience of working with PACS & RIS systems
• Post-Graduate management qualification/equivalent experience
• Prince 2 Foundation / ITIL Foundation

Essential

• Demonstrable experience of managing PACS & RIS systems
• Demonstrable experience of supervisory management including dealing with recruitment of staff, attendance management and performance issues

Essential

• Good understanding of IT equipment and network infrastructure. Knowledge of HL7, DICOM and IHE
• Detailed knowledge of Radiology IT Systems
• Detailed knowledge of data management and statistics
• Be proficient in the user and knowledge of Microsoft products word, excel and PowerPoint e.g. activity reports, chares, graphs and tables, presentations and business reports

Essential

• Ability to problem solve
• Excellent organisational skills to deal with conflicting priorities
• Excellent communication and interpersonal skills
• Ability to manage and prompt change
• Work on own initiative and plan own tasks to meet deadlines
• Able to communicate complex IT issues to non-technical people
• Ability to concentrate on completing complex tasks despite regular unplanned interruptions