PABC Booking Clerk

A fabulous opportunity has become available to join the patient booking department based in Wrexham Maelor Hospital.

We are looking for a hard working individuals to join our team. The role is based in a busy call centre environment and the successful applicants will be part of a team of experienced staff with responsibility for managing a waiting list and booking patients. This role requires excellent communication skills, the ability to multi task and stay calm under pressure is essential.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Qualification

Desirable: - Understanding of Medical terminology/ NHS experience; - Experience of working with NHS systems

Skills

Essential: - Experience of working in an Acute hospital/GP practice or Call centre environment; - Experience of working with general public

Desirable: - Experience of working with NHS systems; - Competent in use of Microsoft office

Experience

Essential: - Excellent communication skills both written, verbal & telephone; - Ability to work as part of a team

Desirable: - Previous waiting list management