PA TO THE MANAGEMENT TEAM

To support the Management Team in the effective administration and

management of the practice. The PA to the Management Team will work under the

direction of the Managing Partner, striving to enhance a number of key systems

in both clinical and administrative areas.

The PA will

also champion quality and improvement programmes, confidentiality,

collaborative working, service delivery, and learning and development,

promoting a positive working environment.

a.

Support

the Management Team as required with projects, systems and procedures

b.

Undertake

tasks as directed by the Management Team in areas of change management and

continuous improvement

c.

Provide

key performance information as requested

d.

Maintain

the highest levels of confidentiality due to the nature of the role and with

being exposed to a greater level of confidential material and data

e.

Support

the management Team in monitoring compliance with health and safety

legislation, providing leadership and direction for staff

f.

Contribute

to the development, implementation and embedding of an effective practice

training programme for all staff

g.

Provide

administrative support for compliance registers, supporting the Management

Team, ensuring DBS checks are conducted

h.

Coordinate

the practice diary, ensuring meetings are scheduled appropriately

i.

internal and external meeting arrangements, preparing agendas and producing

minutes for meetings

j.

Support

the Management Team in the marketing of the practice

k.

Draft

the practice newsletter on a quarterly basis

l.

Arrange

PPG meetings, preparing agendas and producing minutes

m.

Support

the managing Management team in the maintenance of the practice and NHS Choices

websites

n.

Effectively

monitor the Friends and Families Test

o.

In

conjunction with the Management Team, set and monitor performance targets,

identifying areas for improvement to enhance patient services

p.

Support

the Management Team with succession planning

q.

all clinical staff with general administrative tasks as requested

r.

Be

an integral part of the general practice team

s.

aware of duties and responsibilities regarding current legislation and adhere

to practice policies and procedures on Safeguarding Adults and Safeguarding

Children

t.

Undertake

all mandatory training and induction programmes

u.

Contribute

to and embrace the spectrum of clinical governance

v.

Maintain

a clean, tidy, effective working area at all times

w.

Attend

a formal appraisal with their manager at least every 12 months. Once a

performance/training objective has been set, progress will be reviewed on a

regular basis so that new objectives can be agreed

This is a very busy practice with a supportive, committed team. The successful candidate will need to be able to cope well under pressure, prioritise and think on their feet.

Benefits include NHS Pension Scheme, free on-site parking, Blue Light Card Discount Scheme Membership (on application).

Qualifications

Desirable: - IEAA (or equivalent) Accredited Level 3 Diploma in Personal Assistant Skills; - Typing qualification, i.e., OCR or RSA Diploma

Experience

Essential: - Working with the general public; - Working in a healthcare setting; - Secretarial work, including producing agendas and minutes for meetings

Desirable: - Performance management, including appraisal writing, staff development and disciplinary procedures; - Workforce planning; - HASAW and risk management

Other Requirements