Outpatient Team Leader

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.

UHD are investing,developingand transforming Trust services in line with the New Hospital Programme. As part of this, some services may move site this year or next, either temporarily or permanently. Recruiting Managers will be happy to answer any service-specific questions at interview.

If a role or servicerelocatesas part of a planned move, excess mileage will not be reimbursed. Travel from home to the new work base will be classed as a normal commute. Any other changes will be managed under Trust or national terms and conditions.

UHD has active networks including Women's, BAME, Pride, EU, Pro Ability, and Armed Forces. We support Disability Confident and Armed Forces Covenant interview schemes.

AI tools may be used, but applications must honestly reflect your own skills and experience. Integrity is key to our recruitment process.

Qualifications

Desirable: - ECDL or equivalent qualification

Experience

Essential: - Experience in customer service and administration duties; - Experience in the use of IT / computer skills

Desirable: - Experience of working in the NHS and / or dealing with customers /range of different people

Knowledge

Essential: - Knowledge of outpatient and waiting list targets, systems and procedures; - Understanding of budgets