Outpatient Receptionist – Surgical Division

The staff in this role will work on a rotational basis, being responsible for working on a busy reception desk, receiving patients as they arrive in clinic, dealing with telephone enquiries and managing outpatient bookings. In addition they will form part of the team responsible for preparing case notes and clinic lists to ensure the smooth running of clinics.

Please see attached Job description and person specification for full details of roles and responsibilities

Salisbury NHS Foundation Trust (SFT) is an innovative hospital with a proud heritage and over 250 years of experience behind us. Here we're driven to deliver an outstanding experience for everyone and have been well regarded for the quality of care and treatment we continue to provide for our patients and also our staff.

We are an acute Trust, rated "Good" by the CQC, with a track record of high performance providing regional and super regional specialist services such as: Burns, Plastics & Reconstructive Surgery, Wessex Regional Genetics Laboratory, Wessex Rehabilitation, Spires Cleft Centre and the Duke of Cornwall Spinal Treatment Centre. We have about 470 beds and employ over 4000 staff.

We support flexible working and will consider requests taking into account the needs of the service. We think working here is pretty rewarding. You can access a range of NHS discounts, receive a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme. On-site benefits include car parking (fee applies), leisure centre, day nursery and holiday play scheme.

Salisbury is an attractive place to live and work and really gives you the best of everything. With easy access to London and local airports, the city of Southampton is only a short train or car journey away or if you prefer the sea, Bournemouth is also accessible. Don't just take our word for it, why not explore what Salisbury has to offer by visiting www.experiencesalisbury.co.uk

Qualifications/Experience

Essential: - Educated to GCSE English Language Grade C or above; - Computer literacy with experience of using Microsoft packages; - Flexible approach to working

Desirable: - Experience of working as part of a reception team within a health care environment

Knowledge and Skills

Other Job-Related Requirements

Essential: - Ability to access shelves up to 2.5 metres to retrieve casenotes; - Ability to move quantities of casenote folders around the site