Outpatient Manager
Herefordshire and Worcestershire Health and Care NHS Trust
Malvern, WR14 1EXView on map(opens Google Maps in a new tab)
Salary
£49,387 to £56,515
Contract
Permanent
Hours
Not specified
Closing date
23 November 2026
11 days leftJob description
We have a fantastic opportunity for a Band 7 Outpatients Sister within the Outpatients Department at Malvern Community Hospital and Evesham Community ...
Managerial duties-assisting with rosters, clinic management, finance of room hire and Department budgets, audits and staff personal development reviews.
Clinical role - Caring for patients in a holistic manner during their visit, ensuring clinics are set up and run smoothly, chaperoning patients during any examinations/procedures, performing patient observations and assessments.. You will also have the opportunity to work in the Day Case Unit at Malvern, carrying out blood transfusion and Intravenous antibiotics.
We are dedicated to providing high standards of care to achieve the best outcomes for our patients.
The Outpatients Manager is responsible for the operational, professional and clinical leadership of outpatient services across Malvern and Evesham Community Hospitals.The post holder will provide visible leadership, ensuring safe, effective, patient-centred services that meet Trust objectives, national standards and waiting time requirements.The role has responsibility for the day-to-day management of outpatient services and the delivery of high-quality care across a wide range of medical and surgical specialties, these include Paediatrics, Dermatology, Gynaecology, General and Respiratory Medicine, Trauma and Orthopaedics, General and Vascular Surgery, Urology, Ophthalmology, Gastroenterology, Pain Management, Rehabilitation and Genetics.The post holder will support the development of outpatient services through leadership, workforce development, clinical governance, service improvement and performance management, working closely with consultants, operational teams, matrons and multidisciplinary colleagues.Director of Nursing / Clinical servicesLocality Development ManagerMatronOutpatient ManagerStaff NursesHealth Care Assistants/Rehabilitation Support Workerse or print screen of role structure here, then delete this box.The post holder will ensure efficient patient pathways, excellent patient experience and continuous improvement in quality, safety and productivity.
For full details of the duties and criteria please refer to the job description and person specification attached.
At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire.
Our people (all 4500+ of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites.
We will support you to thrive; offer flexible working options for a great work-life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities.
What we offer;
- 27 days leave plus bank holidays, increasing up to 33 days with long service
- Generous NHS pension and enhanced pay when you work unsocial hours
- Flexible and agile working opportunities
- Great maternity, paternity, and adoption support
- Wide range of supportive staff networks
- Health and wellbeing opportunities
If you would like to know more, please visit our website Staff benefits | Herefordshire and Worcestershire Health and Care NHS Trust
Sharing your data -As a data controller we may sometimes need to process your data to pursue our legitimate business interests, for example to request a survey from you (optional), to support the Trusts understanding of where you gained interest in working for the Trust.
Additional Criteria
Essential: - Ability to travel between Trust sites.
Experience
Essential
- Significant clinical experience within community hospital, outpatient or related healthcare settings.
- Experience at Band 6 level or equivalent leadership position.
- Experience of managing teams and supervising staff.
- Experience of outpatient service delivery and performance management.
- Experience of workforce planning and roster management.
- Experience of clinical governance, incident investigation and risk management.
- Experience of quality improvement, audit and service evaluation.
- Experience of managing patient pathways and service redesign.
- Experience of recruitment, appraisal and staff development.
- Experience of interpreting performance data and developing action plans.
Desirable: - Previous Band 7 management experience.; - Experience working across multiple sites.; - Experience of budget management.
Knowledge
Essential
- Clinical governance and patient safety.
- National waiting time standards and outpatient performance requirements
- Safeguarding and infection prevention and control.
Desirable: - Business planning and financial management process
Qualifications
Essential
- Registered Nurse (Adult or Mental Health), Occupational Therapist or Physiotherapist.
- Degree or equivalent professional qualification.
- Leadership and management development relevant to the role
- Evidence of continuous professional development
- Practice Assessor/Mentor qualification or equivalent
Desirable: - Quality Improvement Qualification.
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
9 November 2026
Last checked
11 November 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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