Out-of-Hours Support Worker

We

are looking for a caring, compassionate, and self-motivated individual to join

our expanding team and work across our hospital to home scheme where you will

make a real difference to the lives of people within our community.

Playing a

pivotal role in providing excellent support to older people who need it, you

will have a flexible approach and be able to adapt to changing circumstances as

they arise as the role may see you working in any of the schemes delivered by

SCCCC (described in more detail below).

We are not a

CQC'd organisation and there is no personal care involved in any of our roles.

Full training

will be given

The post

supports people to return home safely from hospital, avoid unnecessary

admission or readmission, and regain confidence to live independently through

practical, low-level support.

Hospital

to Home

This scheme

provides a wide range of short-term practical help for older people, their families

and carers. Support is provided following referral from a health or social care

professional, either to prevent hospital admission or to support safe discharge

from Sheffield Teaching Hospitals Foundation Trust.

People who may benefit from the schemes are

Older and vulnerable people who may be frail, socially

isolated, living alone, without relatives,

living with older carers, or otherwise vulnerable

Older and

vulnerable people who may be at risk of avoidable re-admission

Individuals or

health/social care professionals who have concerns about home situations and a

person's ability to live independently.

How

the Schemes Work

Professionals

from health and social care teams contact the office to arrange assistance for

people being discharged from hospital or for people at home who are at risk of

readmission. Most requests are for short-term practical help and include, but

Are not limited to

Collecting

a patient from hospital and transporting them home safely.

Basic

shopping.

Fitting

temporary key safes.

Delivering

and fitting small pieces of equipment e.g., bed levers, commodes, pressure

relieving cushions, chair raisers etc.

Welcome the

Individual home

Support the

Individual to follow-up any problems associated with the discharge from

hospital process. For example: Contact

as required District nurses, doctors etc.

Signpost to

appropriate benefit advice service if required

Duties and responsibilities, dependent on the scheme

Work

closely with other team members to take referrals from a range of referrers,

including health and social care staff, friends and family members and the

individual themselves, and carry out those referrals or allocate volunteers

where appropriate.

Complete

referrals taken by the team

Aid the

reduction of premature admission to hospital and/or residential care

Deliver a

flexible Individual-centred service

Provide support

to informal carers

Be

available for enquiries from service users and their families and respond to

any requests for information in a timely and professional manner.

As

appropriate, provide telephone support to service users.

Ensure

that all duties and functions are carried out in accordance with SCCCCs

regulations, policies, and procedures.

Maintain

appropriate records of work undertaken and produce written reports as required.

Attend

the meetings of the organisation and any other meetings as required.

Attend appropriate training courses to enhance

and develop their own skills.

Liaise

with the fundraiser in order to maximise donations to the organisation.

Publicise

the scheme through all appropriate channels.

Carry

out other duties and relevant tasks consistent with the responsibilities of the

post, which from time to time may be required as agreed between the post holder

and the Senior Manager.

This is not a complete description of duties

and may be amended in light of the changing needs of the organisation,

following consultation with the post holder.

SCCCC

has over 50 years experience in providing services that respond to the needs

of vulnerable people in a practical and neighbourly way, complementing the care

given by other service providers. SCCCC work in partnership with Sheffield

Teaching Hospitals, Sheffield City Council and Sheffield Clinical Commissioning

Group.

Experience

Qualifications