Optical Assistant

We are seeking a dedicated individual to join our Optometry team at the Spec Shop, working independently and alongside the Dispensing Optician to enhance customer service and support the administration of clinical services.

The role involves dispensing spectacles under the guidance of a Dispensing Optician, advising patients on proper spectacle wear, and making necessary adjustments to frames. You will be responsible for maintaining the physical appearance and usability of the Spec Shop, assisting in its administration, and monitoring stock levels to ensure demand is met. Additionally, you will utilise glazing equipment to glaze and verify customers' spectacles and may cover basic clinical assistant duties as needed in clinics.

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellence designated organisation - please click the link for further details about this prestigious award. Pathway To Excellence - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.

Qualifications

Essential: - oKey Skills Level 2 in Literacy and Numeracy oNVQ, A-Levels, or equivalent qualification

Desirable: - oOptical assistant course

Experience

Essential: - oExperience in a customer-facing role oAbility to make decisions and resolve work-related issues

Desirable: - oPrevious Optical experience

Knowledge

Essential: - oProficiency in Microsoft Office packages Word, Outlook, and Excel oUnderstanding of general office procedures

Desirable: - oAwareness of current issues within the NHS

Skills

Commitment to Trust Values and Behaviours